Product Expert

RevenueCat

United States

Remote

USD 85,000 - 120,000

Full time

14 days+

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Job summary

RevenueCat is seeking a Product Expert to handle inbound conversations, understand developers' goals, and demonstrate RevenueCat capabilities. You’ll guide customers through next steps, tailor demos, and coordinate with teams to help onboarding and adoption.

You might be early in your career, but you’ll need solid product knowledge and good judgment to help developers improve monetization strategies. This role is remote-first with global teams.

Qualifications

  • Experience talking to developers and explaining products.
  • Ability to demo RevenueCat and relate to customer goals.
  • Comfort guiding prospects through next steps and adoption.

Responsibilities

  • Make a great first impression and respond to inbound interest.
  • Run discovery conversations to understand apps, people and goals.
  • Turn product knowledge into practical guidance and demos.
  • Answer questions and connect RevenueCat features to the user’s situation.
  • Explain product limits and what starting with RevenueCat involves.

Skills

Inbound sales
Communication
Product education
Demo skills

Job description

RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.

The role:

A developer is getting ready to launch their first subscription app. A growth team wants to improve its paywalls. A founder has heard about Daily Payouts and wants to understand whether it could help. They all reach out to RevenueCat, and they all deserve a useful conversation. You’re that conversation. As a Product Expert, your job is to understand what someone is trying to accomplish, explain and demo the relevant parts of RevenueCat, and help them take a sensible next step. Sometimes that means helping them get started themselves. Sometimes it means bringing in an Account Executive, a Sales Engineer, Support, or someone else. This is a new role at the intersection of inbound sales, product education, and helping developers get started. You’ll own the inbound conversations that don’t go directly to our Account Executives or Sales Engineers, and help us build a great experience for the people behind them. You might be early in your career, building apps on the side, or looking to turn your product knowledge into a more customer-facing job. You don’t need to have held this exact role before. You do need to know RevenueCat well, enjoy talking to people, and have good judgment about what would actually help them. We’re initially hiring one person in EMEA and one in the Americas. You’ll initially report to our Sales Engineering lead and learn alongside teammates who have been handling these conversations for years. You’ll also help shape how the Product Expert team works as it grows.

What you’ll be responsible for:

Make a great first impression. Respond to inbound interest, run useful discovery conversations, and understand the app, the people building it, their goals, and what they need from us. Turn product knowledge into practical guidance. Give clear demos, answer questions, and connect the relevant parts of RevenueCat to someone’s situation. Help them understand the product, its limits, and what getting started involves. Help straightforward adoption move forward. Guide people through the next steps they can take t

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