Product Engineer - Telecom Infrastructure

Delta Electronics Americas; Morrisville (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A global electronics firm located in Morrisville, NC, is seeking a candidate to support New Product Introduction (NPI) processes. Responsibilities include managing product testing, conducting training for Technical Support, and ensuring quality standards are met. The ideal candidate should possess an associate degree in electronics, proficiency in MS Office, and troubleshooting skills for battery-backed DC power systems. A bachelor's degree is preferred, along with professional communication abilities.

Qualifications

• Associate degree in Electronics or related discipline required.
• Proficiency in MS Office including Excel, Outlook, PowerPoint, and Word.
• Knowledge of battery-backed DC power systems is essential.

Responsibilities

• Support NPI first article reviews and track status.
• Manage 3rd party product testing from scope to results.
• Analyze data for trends and improvement opportunities.
• Train Technical Support team on new product releases.

Skills

Troubleshooting DC power systems

MS Office proficiency

Communication skills

Customer needs analysis

Education

Associate degree in Electronics or related discipline

Bachelor’s degree in Electronics or Engineering (preferred)

Job description

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of innovative energy‑saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage, and display, to nurture the development of innovative manufacturing and sustainable cities. As a world‑class corporate citizen guided by its mission statement, “To provide innovative, clean and energy‑efficient solutions for a better tomorrow,” Delta leverages its core competence in high‑efficiency power electronics and its ESG‑embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers, and manufacturing facilities across nearly 200 locations on five continents. Delta has 158 sales offices, 72 R&D centers, and 48 manufacturing facilities worldwide.

Key Responsibilities

• Support Delta Electronics US New Product Introduction (NPI) First Article Reviews through testing, documenting and tracking NPI first article status during product development
• Support DEUS Sales/Technical Support with field product training, occasional travel required
• Manage 3 rd party product testing, starting at the scope of work, witness testing, and review/sign off of test results
• Set up and run in‑house product testing based on applicable industry standards
• Analyze data for trends, deficiencies, and opportunities for improvement
• Engineering escalation path for unresolved issues from our Technical Support Team
• Coordinate with contractors for bi‑annual test equipment calibration and maintenance
• Create, review, and update installation manuals and technical reference materials
• Train the Technical Support team on new product releases
• Other duties as assigned

Minimum Qualifications

• Associate degree (or equivalent) in Electronics or related discipline
• Proficiency with computer software, including MS Office (Excel, Outlook, PowerPoint, and Word)
• Knowledge and troubleshooting experience to safely work on battery‑backed DC power systems
• Professional verbal and written communication skills
• Ability to understand a customer’s needs and to look for answers and determine a solution. Then, work together with hardware and software engineers to develop the product changes.
• Ability to work with customers and internal stakeholders, and make sure all deliverables are met
• Quick learner and flexible to adopt of company's working culture and processes

Preferred Qualifications

• A bachelor’s degree in Electronics, Engineering, or a related discipline is preferred
• Mandarin as a second language is a plus.

Benefit at Delta Electronics Americas

Life at Delta

EEO Statement

Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.