Product Engineer (NC Site)

FII; Durham (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

FII in Durham is seeking a Product Engineer who will oversee the RMA service lifecycle. The role requires collaboration across teams to ensure product quality. Responsibilities include managing manufacturing processes, designing RMA procedures, and reviewing specifications with customers. Ideal candidates should possess a Bachelor's degree in Electrical Engineering and have significant engineering experience, especially in electronics. Strong problem-solving skills and proficiency with Microsoft Office are essential.

Qualifications

• 5 years or more of Product Engineer experience preferred.
• 2 years of Electronics Manufacturing experience preferred.

Responsibilities

• Oversee manufacturing processes to ensure productivity and safety.
• Design RMA process referencing product manufacturing processes.
• Review product specifications with customer teams.
• Determine and select product BOM for RMA material usage.
• Communicate with customers during RMA process to review specifications.
• Maintain BOM and processes through cloud systems.
• Ensure proper distribution of tools and equipment for production.
• Create or revise product SOPs for RMA work.
• Manage production processes once operational.

Skills

Experience in managing electronic tools

PCB/PCBA experience

Ability to read electrical schematics

Analytical and problem-solving skills

Proficient in software and hardware systems

Skilled with Microsoft Office

Excellent communication skills

Organizational skills

Attention to detail

Strong intrapersonal skills

Education

Bachelor’s degree in electrical engineering or similar

Job description

Overview

A Product Engineer is primarily responsible to oversee the RMA service lifecycle. The engineer will need to have a strong background technical engineering background. They are responsible to identify and solve any technical challenges during the RMA enabling stage of a product. They will be required to collaborate with various teams to ensure the product meets the customer’s requirements. After the product is serviced, they will monitor the performance of RMA service process to identify areas for continuous improvement.

Duties and Responsibilities

• Oversee the start of manufacturing process to ensure productivity and safety.
• Design RMA process referencing the product manufacturing processes.
• Review product specification with Foxconn and customer teams.
• Determine and select product BOM to prepare RMA material usage.
• Communicate directly with customers product engineering teams during the RMA process to review process & specifications.
• Product Engineer to have a deep learning of shop floor systems and Wareconn.com to maintaining BOM and process through cloud systems.
• Determine proper tools, equipment and fixtures and ensure they are properly distributed to service production.
• Create or revise product SOP’s for RMA work.
• Manage process for line once operational.

Skills/Knowledge Requirements

• Experience in managing and handling of electronic tools, equipment and fixtures.
• PCB/PCBA experience is highly preferred.
• Ability to read and interpret electrical schematics is highly preferred.
• Advanced analytical and problem-solving skills.
• Proficient in software and hardware systems.
• Skilled with Microsoft Office (Word, PowerPoint, Excel, Outlook, etc.)
• Excellent written and verbal communication.
• Organizational skills for planning, multitasking, and time managing.
• Attention to detail.
• Strong intrapersonal skills.

Education and Experience

• Bachelor’s degree in electrical engineering, Industrial Engineering or similar field is preferred.
• 5 years or more Product Engineer experience is preferred.
• 2 years of Electronics Manufacturing experience is preferred.

Equal Opportunity Employer (EOE)

Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.