Product Engineer I – ArcGIS Maps SDKs

ESRI; Redlands (CA); On-site; USD 70,304 - 109,200; Full time

Job summary

Esri in Redlands, CA is seeking a software developer communications specialist to improve developer documentation and outreach, crafting SDK guides, end-to-end tutorials, API references, and blog content.

You will work with ArcGIS Maps SDKs to translate complex APIs into clear stories, test features across versions, and engage with the developer community at conferences and online forums.

Qualifications

• 1+ years of demonstrated working developer experience with at least one current software development platform.
• Experience with documentation workflows using Markdown, YAML, JSON, HTML, CSS, JSX/MDX, or HTML templates.
• Ability to break down complex API concepts into clear, concise stories and communicate them effectively.
• Solid understanding of Git and ability to work with content management tools.
• Excellent written and verbal communication skills, including presentation skills.
• Bachelor's degree in GIS, computer science, or a related field.

Responsibilities

• Improve developer documentation and SDK guides, tutorials, and API references.
• Write end-to-end tutorials and engaging blog content for the developer community.
• Test new features to ensure documentation accurately represents workflows across versions and products.
• Understand developer needs and translate them into actionable documentation improvements.
• Triage and address documentation issues reported by customers and community.
• Engage with the community through blogs, videos, and social media.

Skills

Developer experience

Documentation workflow

Git basics

Communication

Education

Bachelor's degree in GIS or CS

Master's degree in GIS or CS

Tools

ArcGIS

Job description

Overview

Are you a software developer with a passion for APIs and programming technologies and sharing your passion with other developers? Do you have a flair for technical writing and a drive to connect with and inspire the developer community? This role offers an exciting chance to join our product development team, aiding in the consistent delivery of top‑notch releases within a vibrant and fast‑paced setting. Help us improve our developer documentation and developer outreach by writing SDK guides, end‑to‑end tutorials, API references, and engaging blog content.

Responsibilities

• Dive into the world of ArcGIS Maps SDKs and empower developers to craft amazing geospatial apps for desktop and mobile
• Tell the story behind the tech; create clear, helpful guides, tutorials, and API documentation that make complex concepts easy to understand
• Test new features to ensure new workflows and endpoints are accurately represented for all supported versions and products
• Understand customer (developer) needs and translate that into actionable code and documentation improvements
• Triage and address customer reported documentation issues
• Share the love! Connect with our community through blogs, videos, and social media to keep them informed and inspired
• Be the face of the product and help users succeed by supporting them at conferences and in online forums

Requirements

• 1+ years of demonstrated working developer experience with at least one current software development platform, such as web, JavaScript, iOS, Android, .NET, Java, Node.js, REST, Python, or others
• Experience with documentation workflows that use any of the following: Markdown, YAML, JSON, HTML, CSS, JSX/MDX, or HTML templates
• Ability to pick up new tech concepts quickly; break down complex API into clear, concise, and compelling stories and effectively communicate them
• Solid understanding of Git and an ability to learn and work with industry‑standard content management tools
• Excellent written and verbal communication skills, including presentation skills
• Strong problem‑solving and analytical skills
• Strong communication and team collaboration skills
• Bachelor's degree in GIS, computer science, or a related field

Recommended Qualifications

• Experience with technical writing and/or blog content
• Working experience with ArcGIS products is a great asset
• Master's in computer science, engineering, GIS or related field

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Total Rewards

Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit‑sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth.

Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is $70,304 — $109,200 USD.

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [e-mail] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address.

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