Product Engineer

Hooked CRM; Columbia (MD); On-site; USD 95,000 - 130,000; Full time

Job summary

Hooked CRM in Columbia, Maryland is seeking a Product Engineer to take ownership of building features across the calling workspace and AI assistant. You'll work end-to-end on product development, collaborating closely with founders, designers, and customers.

The ideal candidate has over 4 years of experience in web application development, is proficient in TypeScript, React/Next.js, Node, and Postgres, and has a bias to ship. This role is foundational within a small, senior engineering team.

Qualifications

• 4+ years of experience building production web applications.
• Strong skills in modern web development technologies.
• Ability to make decisions based on partial information.

Responsibilities

• Ship features end-to-end across frontend, backend, and infrastructure.
• Collaborate with design to create polished product surfaces.
• Advise on architecture, scope, and tradeoffs.
• Engage with customers to drive product development.
• Enhance developer ergonomics, observability, and reliability.

Skills

TypeScript

React/Next.js

Node

Postgres

Product taste

Decision making

Job description

Overview

Hooked is hiring a Product Engineer to build features end-to-end across the calling workspace and AI assistant. You will own meaningful slices of the product — from idea, through design, through ship — and work directly with founders, designers, and customers. This is a builder role for engineers who care about the product as much as the code.

What You'll Do

• Ship features end-to-end across frontend, backend, and infrastructure
• Pair with design to turn rough concepts into polished product surfaces
• Make calls on architecture, scope, and tradeoffs
• Talk to customers, watch usage, and use what you learn to drive what gets built
• Improve developer ergonomics, observability, and reliability as you go

What We're Looking For

• 4+ years building production web apps in a modern stack
• Strong with TypeScript, React/Next.js, Node, Postgres
• Comfortable across the stack — UI, API, data model, and infra
• Product taste — you can tell when something is good, and when it's almost good
• Bias to ship; comfortable making decisions with partial information

Nice to Have

• Experience with telephony, real-time systems, or LLM-powered features
• Familiarity with AWS, Vercel, or similar cloud infrastructure
• Background working closely with design

Why This Role

• Direct ownership over what gets built and how
• Tight feedback loop with customers and leadership
• Foundational role on a small, senior engineering team