Product Enablement Lead Mountain View, CA; San Francisco, CA

Startups; San Francisco (CA); Hybrid; USD 140,000 - 187,000; Full time

Benefits offered by this job

Home office stipend

Annual education stipend

Wellbeing/wellness stipend

401k plan

Job summary

Glean is seeking a Product Enablement Lead to join our fast-paced GTM organization. You will connect Product, Product Marketing, and GTM teams to translate launches, roadmaps, and complex AI features into clear narratives, workflows, and trainings that drive adoption and revenue impact.

You will build a scalable enablement program focused on Sales first, expanding to SEs, Customer Outcomes, and Support, while designing an AI-driven, always-on enablement system that keeps teams current with

Qualifications

• 5+ years in B2B SaaS go-to-market roles such as product enablement, sales/revenue enablement, product marketing, solutions engineering, or similar roles with heavy product ownership and field interaction.
• Proven track record translating complex, technical, or AI-heavy product concepts into simple narratives, talk tracks, and trainings used in the field.
• Strong familiarity with modern value-based sales methodologies (e.g., Command of the Message, MEDDICC/MEDDPICC, or similar) and alignment of product stories to business outcomes.
• Solid understanding of how AI products work at a conceptual level and curiosity about how Work AI changes selling and customer workflows.
• Hands-on experience using AI tools to draft curricula, build interactive labs, power self-serve Q&A, or run agent-assisted certifications.

Responsibilities

• Own the GTM-facing layer of product enablement, translating release notes, specs, and technical documentation into field guidance: when to use new capabilities, which personas and use cases to target, and what proof points to lean on.
• Build and maintain a scalable product enablement program for GTM teams (sales first, then SEs/SAs, Customer Outcomes, Support, Partnerships), covering launches, core foundations, and platform-level narratives.
• Design and deliver high-impact enablement sessions on new features, packages, and workflows with active practice, demos, and real customer scenarios.
• Partner with Product, Product Marketing, Competitive, Sales, Technical Enablement, and Customer Outcomes to ensure launch readiness with clear talk tracks and enablement bundles.
• Embed product learning into onboarding, certifications, deal coaching, and manager enablement to show product knowledge in selling and support, not just trainings.
• Design and operate an AI-first launch-to-enable loop: structure release briefs, role-based guidance, and in-flow practice using Glean and agents.
• Co-design 30/60/90-day MVPs (launch hub, readiness signals, agent-assisted certifications) and integrate field feedback into AI enablement roadmap.

Skills

B2B SaaS

Sales enablement

Narrative design

AI enablement

Program management

Tools

AI tools

Job description

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LMM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is seeking a Product Enablement Lead to sit at the intersection of Product, Product Marketing, and GTM Enablement. In this role, you will be the connective tissue between a fast‑moving Work AI platform and our customer‑facing teams, turning launches, roadmap bets, and complex product capabilities into clear, usable narratives, workflows, and trainings that drive adoption and revenue impact across the go‑to‑market organization.

You will also be a key builder and collaborator on our AI‑first enablement vision: using Glean and agents to turn fragmented launch signals into role‑aware guidance, in‑flow practice, and visible readiness signals. Instead of relying on point‑in‑time trainings alone, you’ll design and build an always‑on, AI‑assisted enablement system that keeps GTM teams current on what changed, why it matters, and how to use it in real deals. For this role, you must be excited to use AI to build new workflows and processes from a first principles, AI-first approach.

You will:

• Own the GTM‑facing layer of product enablement, translating release notes, specs, and technical documentation into “what this means for the field” guidance: when to use new capabilities, which personas and use cases to target, and what proof points and stories to lean on.
• Build and maintain a scalable product enablement program for GTM teams (Initially the focus will be Sales, but can expand and overlap to SEs/SAs, Customer Outcomes, Support, Partnerships), covering launches, core product foundations, advanced AI capabilities, and platform‑level narratives.
• Design and deliver high‑impact enablement sessions on new features, packages, and workflows, with a focus on active practice, demos, and application to real customer scenarios, not just slides.
• Partner closely with Product, Product Marketing, Competitive, Sales, Technical Enablement, and Customer Outcomes to ensure GTM teams are launch‑ready for Tier 1 and Tier 2 releases, with clear talk tracks, demo flows, objection handling, and enablement bundles.
• Work with Field and Technical Enablement peers to embed product learning into broader programs such as onboarding, certifications, deal coaching, and manager enablement, so product knowledge shows up in how we sell and support, not just in standalone trainings.
• Design and operate an AI‑first “launch‑to‑enable” loop: help define how product changes (release notes, docs, support patterns) become structured launch briefs, role‑based guidance, and in‑flow practice using Glean and agents as the backbone.
• Act as a champion and co‑designer of our AI‑first enablement system by collaborating on 30‑/60‑/90‑day MVPs (e.g., an enablement‑owned launch hub, role‑aware readiness signals, agent‑assisted certifications) and feeding field feedback back into our AI enablement roadmap.

About you:

• 5+ years in B2B SaaS go‑to‑market roles such as product enablement, sales/revenue enablement, product marketing, solutions engineering, or similar roles with heavy product ownership and field interaction.
• Proven track record translating complex, technical, or AI‑heavy product concepts into simple, compelling narratives, talk tracks, and trainings that GTM teams actually use in the field.
• Strong familiarity with modern value‑based sales methodologies (e.g., Command of the Message, MEDDICC/MEDDPICC, or similar) and how product stories must align to business problems, outcomes, and proof points, not just features.
• Solid understanding of how AI products work at a conceptual level (e.g., large language models, retrieval‑augmented generation, knowledge graphs, security and permissions), even if you are not a deep technical expert, and curiosity about how Work AI changes selling and customer workflows.
• Hands‑on experience using AI tools to design, deliver, or scale enablement, for example, using AI to draft curricula, build interactive labs, power self‑serve Q&A, or run lightweight, agent‑assisted certifications.
• Strong project and program management skills: able to juggle multiple launches, stakeholder groups, and content streams while keeping timelines, dependencies, and success metrics clear.
• Comfortable operating in ambiguity and a high‑change environment, you can keep up with a fast product release cadence, find signal in the noise, and quickly determine what the field actually needs versus what would be “nice to have.”
• A systems thinker who gets excited about turning one‑off trainings into durable, AI‑powered enablement experiences, you think in terms of loops, signals, and workflows, not just events.

Location

• This role is hybrid (4 days a week in our Mountain View or San Francisco office locations)

The standard base salary range for this position is $140,000 - $187,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time‑off policy, and the opportunity to contribute to your 401k plan to support your long‑term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

At Glean, AI fluency is core to how we work and we’re committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI‑focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.