Product Development & Support Engineer

Howmet Aerospace; Torrance (CA); Hybrid; USD 120,000 - 145,000; Full time

Benefits offered by this job

Health insurance

401k matching program

Paid holidays and vacation

Job summary

Howmet Aerospace in Torrance, California, is seeking a Product Development and Support Engineer. This role involves managing projects that enhance customer value and providing field support to ensure the effective utilization of HFS products.

The ideal candidate will have at least 5 years in a technical customer-facing role, along with a bachelor’s degree in engineering. The position offers competitive salary and comprehensive benefits from day one.

Qualifications

• 5+ years of experience in a technical customer-facing role.
• Bachelor's degree in engineering, preferred in metallurgy or mechanical design.
• Ability to learn quickly and prioritize to meet customer needs.

Responsibilities

• Manage projects related to HFS products to deliver customer value.
• Organize product demonstrations for customer organizations.
• Provide field support to ensure customer satisfaction.

Skills

Technical customer facing experience

Analytical problem solving

Communication skills

Project management

Customer relationship building

Education

Bachelor's degree in engineering

Tools

Finite element analysis software

MS Office Suite

Job description

• Locations 3016 W Lomita Blvd, Torrance, CA, 90505, US (Remote)
• Job Schedule Full time
• Export-Controlled Data This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items

Responsibilities

Howmet Fastening Systems (HFS) is seeking a Product Development and Support Engineer HFS is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.

Responsibilities

• Integrate, use, communicate with available company resources and organizations to develop & manage projects related to HFS products that will offer value to customers and will make HFS the supplier of choice.
• Provide field support to facilitate the HFS products utilization, obtain full customer satisfaction and in the process understand customer needs.
• Organize product demonstrations at the different levels of customers’ organizations (from shop floor to engineering management).
• Manage with different plants the development projects to achieve the “going to market” phase in the planned time.
• Bring to customers company resources (from Tech Center capabilities to plant expertise) to solve complex issues and to differentiate HFS from competitors.
• Coordinate with account managers product presentations at customer organizations to highlight product characteristics and plants capabilities.
• Understand systems (fasteners with dedicated installation tools) functionality to offer to customers the full system and to always consider new products from the system perspective.
• Integrate different capabilities of the HFS plants and of the wide company product range to develop projects offering the whole spectrum of company competencies.
• Understand competition products and systems to compare, evaluate and determine actions and improvements of our product range if needed.
• Keep a constant watch on technological developments outside of the group which could bring innovation or collaboration opportunities.

Qualifications

Basic Requirements

• 5+ years of experience in a technical customer facing role
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.

Preferred Qualifications

• Bachelor's degree in engineering with a focus in metallurgy or mechanical design
• Experience in aerospace handling customer support
• Exceptional written/oral communication, presentation and interpersonal skills
• Ability to learn quickly and prioritize appropriately to meet customer and company needs
• Analytically oriented and able to effectively problem solve and deliver on objectives
• Proven experience with customer relationship building & business development activity is desired
• Strong organizational skills, ability to manage multiple large projects and interact with all organization levels
• Finite element analysis software – CAD software will be a plus
• Strong proficiency with MS Office (Excel, PowerPoint, Word, Outlook) and related computer skills

Additional Requirements

• Must be able to travel up to 25%, including local, domestic, and intercontinental travel
• Must be able to work extended hours as needed to communicate with global teams and customers

Benefits/Salary:

The position includes competitive wages and a comprehensive benefits package available day one of hire, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation. Howmet Aerospace curates a strong working environment through opportunities for career progression, community engagement activities, and flexible schedules contingent upon role and location. The salary range for this position is $120,000 to $145,000.

About Us

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $8.3 Billion in revenue in 2025, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report.

Equal Opportunity Employer:

Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.