Product Development Specialist

Global Healing; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Global Healing is hiring a Product Development Specialist to own formula tracking, ingredient management, and regulatory compliance for its dietary supplement line. You will manage documentation, reformulation cost models, and ensure audit-ready records while leveraging AI tools to accelerate research and content development.

You will collaborate across R&D, Production, Quality, and Design to translate regulatory needs into accurate label content and maintain the product wiki for internal teams.

Qualifications

• Bachelor's degree in food science, chemistry, nutrition, or related field.
• Minimum three years in product development, R&D, quality, regulatory affairs, or documentation in dietary supplements or related manufacturing.
• Strong knowledge of dietary supplement labeling and regulatory requirements (FDA/FTC).
• Advanced proficiency in spreadsheets with large data organization.
• Fluent with AI tools (ChatGPT, Claude, Copilot) for research and content drafting.
• Experience with ERP systems (NetSuite, SAP, Deacom) for BOM and production data.
• Ability to build cost models and inform sourcing decisions.
• Excellent written communication for technical content to non-technical audiences.

Responsibilities

• Maintain a master tracking system for every formula in active development and stakeholders.
• Own handoff from R&D to Production and Operations with complete documentation.
• Support NPD launch timelines by tracking status and flagging risks.
• Report stalled or at-risk formula projects to Product leadership.
• Track ingredients, specs, suppliers, and reformulation implications.
• Build cost models and inform sourcing decisions.
• Maintain audit-ready BOMs and documentation.
• Ensure label and ingredient compliance and translate requirements to label content.
• Write and maintain internal product wiki for ingredients.

Skills

Spreadsheets (Pivot tables / Lookups)

AI tool fluency

Google Workspace

Cross-functional collaboration

Documentation & reporting

Cost modeling

Regulatory knowledge

Education

Bachelor's degree in Food Science / Chemistry / Nutrition / related field

Tools

NetSuite

SAP

Deacom

Job description

The Job:

We are seeking a Product Development Specialist to own formula tracking, ingredient management, and regulatory and label compliance for our dietary supplement business. Reporting to the Director of Product, this person will bring strong working knowledge of label and regulatory compliance requirements to every formula and label review. This individual will also bring a strong command of spreadsheets to manage formula documentation and reformulation cost modeling, along with fluency in modern AI tools to accelerate research, documentation, and content development. This role is critical to keeping every formula, its supporting documentation, and its label accurate, compliant, and audit-ready as our product portfolio continues to grow.

Responsibilities

Formula & R&D Process Tracking

• Maintain a master tracking system for every formula in active development, capturing status, key decision points, and stakeholders at each stage
• Own the handoff process from R&D to Production and Operations, ensuring that finalized formulas, specifications, and supporting documentation transfer without loss of critical information
• Support the new product development (NPD) launch timeline by tracking formula status and flagging risks that could delay a concept-to-launch schedule
• Report stalled or at-risk formula projects to Product leadership before they result in production delays

Ingredient Management & Reformulation Analysis

• Track all ingredients used or under evaluation in R&D, including specifications, suppliers, and status
• Assess and communicate the downstream implications of proposed reformulations, including cost, sourcing, label impact, and formulation compatibility, before changes are finalized
• Build cost models for proposed reformulations and provide direct input into sourcing and procurement decisions
• Maintain a current view of ingredient usage across the full product portfolio to identify conflicts or opportunities early

Quality Documentation

• Maintain official, audit-ready documentation for every finished formula and its Bill of Materials (BOM)
• Ensure formula records and BOMs remain synchronized with the latest approved version at all times
• Support internal and external quality audits by producing accurate documentation upon request

Regulatory & Label Compliance

• Apply strong working knowledge of label and ingredient compliance requirements to ensure formula and label content meets applicable regulations
• Review formula, ingredient, and sourcing changes for label impact before they reach the design team
• Partner with the design team to translate formula and compliance requirements into accurate, launch-ready label content
• Monitor evolving labeling and claims regulations and communicate relevant updates to internal stakeholders

Educational & Wiki Content

• Write and maintain the internal product wiki, including plain-language explanations of every ingredient used
• Update this content as formulas evolve so that it remains a reliable reference for Sales, Customer Service, and other teams

Requirements

• Bachelor's degree in Food Science, Chemistry, Nutrition, or a related field
• A minimum of three years of experience in product development, R&D, quality, regulatory affairs, or documentation within dietary supplements, nutraceuticals, or food and beverage manufacturing
• In-depth knowledge of dietary supplement labeling and regulatory requirements, including FDA and FTC standards
• Advanced proficiency in spreadsheet applications, including pivot tables, lookups, and large-scale data organization
• AI Tool Fluency: Strong fluency with artificial intelligence (AI) tools, such as ChatGPT, Claude, and Copilot, for research, data organization, and content drafting
• Experience with enterprise resource planning (ERP) systems, such as NetSuite, SAP, or Deacom, for managing Bills of Materials and production data
• Demonstrated ability to build cost models and translate them into sourcing and procurement recommendations
• Proficiency with Google Workspace
• Excellent written communication skills, with the ability to translate technical formula and ingredient information into clear, accurate content for a non-technical audience
• Highly organized and detail-oriented, with the ability to manage multiple concurrent formula, compliance, and documentation projects while maintaining accuracy
• Demonstrated ability to work effectively across departments and build trust with R&D, Production, Quality, and Design