Product Development Solutions Engineer

Atlas Copco Holding GmbH; Town of Belgium (WI); Hybrid; USD 76,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Onboarding program

Global job opportunities

Flexible work-life balance

Job summary

Atlas Copco Holding GmbH is seeking a CAD & PLM Solution Engineer to strengthen its Engineering Solutions team. You will support engineering systems, analyze incidents, and drive continuous improvements while collaborating with internal users and external partners.

You will start close to the business, learning how systems and processes operate and gradually taking on more responsibility in projects and application administration, contributing to a robust engineering ecosystem.

Qualifications

• Bachelor's or Master's degree in IT, Engineering or related field.
• First experience in IT, engineering, product development or technical support is a plus.
• Strong analytical and problem-solving skills with structured documentation.
• Proactive mindset and drive to continuously improve things.
• Excellent communication skills and professional English.
• Experience with CAD, PLM, ITIL, Lean, Six Sigma, or Agile project work is a plus.

Responsibilities

• Diagnose incidents and user questions related to CAD/PLM systems.
• Coordinate with external partners and follow up on requests.
• Create troubleshooting guides and knowledge articles for end users.
• Develop training materials for key users across teams.
• Participate in projects and continuous improvement of engineering applications.

Skills

Communication

English proficiency

Analytical thinking

Problem solving

Proactive mindset

Documentation

Education

Bachelor's or Master's in IT/Engineering

Tools

CAD

PLM

ITIL

Lean

Six Sigma

Agile

Job description

The products we develop help shape industries around the world. Behind those products is a digital engineering ecosystem that enables our engineers to design products using Computer-Aided Design tools (CAD), collaborate and manage product data throughout the product lifecycle (PLM).

To strengthen our internal expertise, we are looking for someone who wants to grow beyond traditional support roles and become a future expert, project leader or solution owner within our Engineering Solutions portfolio in the IT department.

Our ambition is to strengthen our internal expertise and ownership of our engineering systems to support our global engineering community even better and elevate our collaboration with our external partners to the next level.

As a CAD & PLM Solution Engineer, you will be part of our Engineering Solutions team, supporting business-critical applications within the domain of Engineering.

You will start close to the business, supporting users and learning how our systems, processes and integrations work in practice. From there, you will gradually take on more responsibility in continuous improvement initiatives, projects and application administration.

In this role, you will become the expert behind the solution by analysing incidents, requests and business questions, coordinating and following up with external partners, resolving issues whenever possible, and identifying recurring problems while investigating root causes.

You will also build knowledge and enable others by creating troubleshooting guides and knowledge articles to support end users, and by developing training material to enable key users to train their local teams.

In addition, you will help improve our engineering ecosystem by proposing and implementing continuous improvements, participating in projects and change initiatives, and supporting the continuous improvement of engineering applications. You will also help improve support processes and service quality.

Grow towards future leadership roles

Depending on your talents and ambitions, you can evolve towards:

• Project Management


• System Administration


• Business Process Expert


• Integration Specialist


• Solution Architect

Your role

The products we develop help shape industries around the world. Behind those products is a digital engineering ecosystem that enables our engineers to design products using Computer-Aided Design tools (CAD), collaborate and manage product data throughout the product lifecycle (PLM).

To strengthen our internal expertise, we are looking for someone who wants to grow beyond traditional support roles and become a future expert, project leader or solution owner within our Engineering Solutions portfolio in the IT department.

Our ambition is to strengthen our internal expertise and ownership of our engineering systems to support our global engineering community even better and elevate our collaboration with our external partners to the next level.

As a CAD & PLM Solution Engineer, you will be part of our Engineering Solutions team, supporting business-critical applications within the domain of Engineering.

You will start close to the business, supporting users and learning how our systems, processes and integrations work in practice. From there, you will gradually take on more responsibility in continuous improvement initiatives, projects and application administration.

In this role, you will become the expert behind the solution by analysing incidents, requests and business questions, coordinating and following up with external partners, resolving issues whenever possible, and identifying recurring problems while investigating root causes.

You will also build knowledge and enable others by creating troubleshooting guides and knowledge articles to support end users, and by developing training material to enable key users to train their local teams.

In addition, you will help improve our engineering ecosystem by proposing and implementing continuous improvements, participating in projects and change initiatives, and supporting the continuous improvement of engineering applications. You will also help improve support processes and service quality.

Grow towards future leadership roles

Depending on your talents and ambitions, you can evolve towards:

• Project Management


• System Administration


• Business Process Expert


• Integration Specialist


• Solution Architect

To succeed, you will need

At Atlas Copco Group, our slogan for various positions is \"hire for attitude & train for skill\". We train you for these positions through on-the-job-training. Do you only partly meet the profile as outlined below? No problem! We still encourage you to apply and take this opportunity. Who knows, on-the-job-training may be available for you for this position.

• A bachelor's or master's degree in IT, Engineering or a related field


• A first experience in IT, engineering, product development or technical support is a plus, but recent graduates are also encouraged to apply


• Strong analytical and problem-solving skills, and a structured way of working and attention to documentation


• A proactive mindset and a drive to continuously improve things. You believe there’s always a better way


• Excellent communication skills, and professional English


• Experience with CAD, PLM, ITIL, Lean, Six Sigma, or Agile project work is a plus

In return, we offer

At Atlas Copco Group you will join an international and diverse environment with specialists from different disciplines. Our culture is rooted in Swedish values, which includes a family feeling, respect and diversity. We invest in our employees' development and well-being, and we provide a flexible work-life balance. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

You will have a comprehensive onboarding program, including guidance by a personal godmother/godfather. You will also have access to global job opportunities, as part of the Atlas Copco Group. We offer an interesting compensation and benefits package, including health insurance, paid leave and retirement benefits.

Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at Airpower in Wilrijk, Belgium (BE).

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.