Product Development Process Internship (Summer 2027)

Vertiv; Westerville (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Vertiv in Westerville, OH, seeks a product development process intern to support NPDI/ETO/SFA improvements. You will help map current-state workflows, collect data, and apply Lean and AI-enabled approaches to accelerate product development.

The role offers hands-on experience with cross-functional teams across Engineering, Procurement, Operations, and Quality, plus mentorship and exposure to enterprise-wide initiatives.

Qualifications

• Pursuing a Bachelor's degree in a related field such as Industrial or Systems Engineering, Operations Management, or Business Analytics.
• Interest in process improvement, Lean, and digital transformation.
• Experience with AI/tools to improve workflows or analytics is valued but not required.
• Strong analytical, problem-solving, and collaboration skills.

Responsibilities

• Support process improvement initiatives and KPI-driven initiatives.
• Analyze product development processes to identify bottlenecks and opportunities.
• Apply Lean and Operational Excellence principles to NPDI, ETO, SFA, and related processes.
• Leverage AI tools to accelerate analysis, documentation, and reporting.
• Assist in documenting SOPs, training materials, and communications.

Skills

Process Improvement

Lean

Analytics

AI Tools

Cross-functional

Education

Bachelor's degree in Industrial Engineering / Systems Engineering or related field

Tools

AI Tools

Analytics Platforms

Automation Technologies

Job description

JOB DESCRIPTION

The Global Product Development Office (GPDO) is responsible for improving and accelerating Vertiv's Product Development processes, including New Product Development & Introduction (NPDI), Engineer-to-Order (ETO), Special Feature Additions (SFA), Design Transfers, and Sustaining Engineering. GPDO drives operational excellence by reducing cycle time, improving quality, increasing process visibility, and enabling the successful delivery of products across the enterprise.

Overview

JOB DESCRIPTION The Global Product Development Office (GPDO) is responsible for improving and accelerating Vertiv's Product Development processes, including New Product Development & Introduction (NPDI), Engineer-to-Order (ETO), Special Feature Additions (SFA), Design Transfers, and Sustaining Engineering. GPDO drives operational excellence by reducing cycle time, improving quality, increasing process visibility, and enabling the successful delivery of products across the enterprise. The Product Development Process Intern will support initiatives focused on process improvement, operational excellence, and the application of AI-enabled tools to improve efficiency and accelerate product development activities across the organization.

Responsibilities

• Support process improvement initiatives driven by Operating Model KPIs, leadership priorities, lessons learned, lean workshops, Kaizens, and continuous improvement activities.
• Analyze product development processes to identify bottlenecks, inefficiencies, and opportunities to improve quality and reduce cycle time.
• Apply Lean and Operational Excellence principles to identify waste and recommend improvements across NPDI, ETO, SFA, Design Transfer, and Sustaining Engineering processes.
• Leverage AI tools to accelerate process analysis, workflow documentation, knowledge management, reporting, and insight generation.
• Research, evaluate, and pilot emerging AI technologies that can improve engineering productivity, process compliance, lessons learned management, and organizational knowledge capture.
• Support process mapping activities and development of current-state and future-state workflows.
• Assist in documenting process improvements in Standard Operating Procedures (SOPs), training materials, and communications.
• Collect, analyze, and visualize process performance data to support data-driven decision making.
• Collaborate with GPDO, Engineering, Procurement, Operations, Quality, and Program Management teams to implement and sustain process improvements.
• Present findings, recommendations, and project outcomes to leadership and key stakeholders.

Qualifications

• Currently pursuing a Bachelor's degree in Industrial Engineering, Systems Engineering, Operations Management, Engineering Management, Business Analytics, Computer Science, Engineering, or a related field.
• Demonstrated interest in process improvement, Lean, Operational Excellence, digital transformation, analytics, or product development.
• Experience using AI tools, analytics platforms, or automation technologies to solve problems, improve workflows, or generate insights. Formal expertise is not required; curiosity, experimentation, and a willingness to learn are highly valued.
• Strong analytical, problem-solving, communication, and collaboration skills.
• Self-motivated, proactive, and passionate about continuous improvement and innovation.
• Comfortable working in a global, cross-functional environment.

What You'll Gain

• Hands-on experience applying Lean and AI-driven methodologies to real product development challenges at a global scale.
• Exposure to cross-functional teams including Engineering, Procurement, Operations, Quality, and Program Management.
• Experience supporting enterprise-wide process improvement and digital transformation initiatives.
• Opportunity to research, pilot, and showcase AI-enabled process innovations.
• Mentorship from experienced product development and process improvement leaders.
• Experience presenting recommendations and improvement opportunities to senior leadership.
• Practical skills in process improvement, analytics, change management, and AI adoption.

Travel Requirements

Minimal; potential for occasional domestic travel (<5%) based on project needs.

About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES:

• Safety.
• Integrity.
• Respect.
• Teamwork.
• Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]