Product Development Manager

Acmetel; Illinois; On-site; USD 140,000 - 190,000; Full time

Job summary

Acmetel seeks a strategic product leader to own the lifecycle of our eSIM digital platforms, from mobile and web apps to B2B portals and backend services.

You will define the product strategy, drive roadmaps, prioritize features, and lead Agile delivery with cross-functional teams, vendors, and customers.

The role requires a strong background in API-first architectures, multi-tenant deployments, and data-driven optimization to improve customer experience and unlock growth.

Qualifications

• Bachelor's degree in a related field; MBA preferred.
• 8-10 years of experience in Product Development, Product Management, or Digital Platforms.
• Proven experience managing mobile applications, web platforms, APIs, and digital products.
• Strong understanding of Agile/Scrum and the Software Development Lifecycle (SDLC).
• Experience working with cross-functional teams and third-party integrations.

Responsibilities

• Own end-to-end product lifecycle for eSIM mobile and web apps, admin portal, and B2B platforms.
• Define product strategy, roadmap, and feature prioritization.
• Lead Agile delivery: sprint planning, backlog grooming, UAT, releases.
• Coordinate with vendors for timely delivery and QA.
• Design scalable architectures: multi-tenant, API-first, enterprise deployment.
• Lead integration with eSIM providers, payment gateways, CRM, and APIs.
• Monitor platform performance and KPIs to ensure service excellence.
• Collaborate with business and tech teams to launch new digital products.
• Evaluate AI, automation and telecom innovations for adoption.
• Prepare business cases, proposals, RFPs, and exec presentations.

Skills

Agile methodologies

Product management

Cross-functional collaboration

Vendor management

API integrations

Education

Bachelor's degree in Computer Science or related field

MBA preferred

Tools

eSIM platforms

CRM systems

Analytics platforms

Payment gateways

Job description

Lead the strategy, development, delivery, and lifecycle management of eSIM digital platforms including mobile applications, web applications, B2B solutions, enterprise integrations, and backend platforms. Drive product innovation, ensure platform stability, manage technology vendors and cross-functional teams, and translate business objectives into scalable digital products that improve customer experience and generate new business opportunities.

Key responsibilites:

• Own the end-to-end product lifecycle of eSIM mobile applications, web applications, admin portal, and B2B platforms.
• Define product strategy, roadmap, and feature prioritization aligned with business objectives.
• Manage Agile delivery by leading sprint planning, backlog grooming, UAT, release management, and production deployments.
• Coordinate with software development vendors, ensuring timely delivery, quality assurance, and contractual compliance.
• Design and evaluate scalable product architectures including multi-tenant, white-label, API-first, and enterprise deployment models.
• Lead integration of third-party systems including eSIM providers, payment gateways, analytics platforms, CRM, and enterprise APIs.
• Monitor platform performance, availability, customer experience metrics, and operational KPIs to ensure service excellence.
• Collaborate with commercial, finance, marketing, customer support, legal, and technology teams to launch new digital products and services.
• Evaluate emerging technologies including AI, automation, digital identity, and telecom innovations for business adoption.
• Prepare business cases, technical proposals, product documentation, RFPs, and executive presentations for management approvals.
• Define product governance including security, compliance, release management, change management, and operational processes.
• Analyze customer feedback, usage analytics, and market trends to continuously improve digital products and customer experience.

Job Specifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, Telecommunications, or a related field (MBA preferred).
• 8-10 years of experience in Product Development, Product Management, or Digital Platforms.
• Proven experience managing mobile applications, web platforms, APIs, and digital products.
• Strong understanding of Agile/Scrum methodologies and the Software Development Lifecycle (SDLC).
• Experience working with cross-functional teams, technology vendors, and third-party integrations.
• Agile/Product Management certification (CSM, CSPO, or equivalent) is an added advantage.