Product Development Lead

University of California - San Francisco; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

University of California, San Francisco (UCSF) seeks an IT Product Owner to bridge strategy and execution for health IT products. You will translate clinical and regulatory needs into user stories and backlogs, then lead delivery with agile practices in a fast-moving, mission-driven healthcare environment.

You will partner with leadership, engineering, and stakeholders to deliver high-impact technologies that improve patient care and operational excellence while balancing speed with safety and

Qualifications

• Bachelor’s degree in a related area or equivalent experience/training.
• 5+ years of experience in product development.
• 5+ years of project management experience using Agile and Hybrid methodologies.
• 2+ years of experience in the healthcare-related industry.
• Advanced knowledge of product development concepts, practices, standards and processes.
• Proven ability to identify key issues critical to the organization's long-range success of a desired product or service.
• Proven ability to research, collect and analyze information to use in determining product options or alternatives.
• Advanced organization and project management skills to lead large or multiple cross-functional teams.
• Advanced oral communication skills to effectively present, negotiate, convey and explain information.
• Advanced written communications skills to draft clear, concise documentation, reports and specifications.
• Ability to lead, build consensus and promote the exchange of information among project team, internal and external constituencies.
• Advanced knowledge of Microsoft Office Suite software.

Responsibilities

• Leads efforts in evaluating new technologies and industry trends as they emerge and determine if and how they are applicable to current products or services.
• Identifies emerging market targets and serves as the primary contact and / or lead for discussions and negotiations.
• Project Management - develops project plans including goals, deliverables, resources, budget and timelines for launches of products / services / enhancements with significant scope, size, impact and budget or of multiple smaller products of diverse scope.
• Identifies, organizes, and leads technical discussions with key advisory groups and other customers / clients. Leads the identification of additional opportunities for value added product / service delivery based on customer / client / advisory group interaction and feedback.
• Leads the development of marketing and professional outreach activities and informational campaigns to raise awareness of product or service.
• Assembles and leads cross-functional teams for assigned deliverables.
• Acts as product / service liaison across the organization, external agencies, and customers to ensure effective production, delivery and operation of new products, services and / or enhancements.
• Creates metrics / key performance indicators and provides corresponding analysis / reporting.
• Develops and provides periodic content progress reports outlining key activities and progress toward achieving overall goals.
• Ensures the preparation and maintenance of documentation including end-user documentation and release notes.
• May conduct product / service training.
• Assembles and leads cross-functional teams for assigned deliverables.
• Participates in the development of the organization's long-range strategic product plans.
• Demonstrates creativity and ingenuity in selecting methods and techniques for obtaining solutions to complex design, financial, marketing, or administrative problems.
• May provide technical consultation to customers to ensure product reliability and responsiveness to problems, complaints and suggestions.
• 100%
• (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%. )

Skills

Product development

Agile

Hybrid methodologies

Healthcare industry

Documentation

Oral communication

Written communication

Leadership

Microsoft Office

Cross-functional collaboration

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Certain terms and conditions of employment for this position, including the rate of pay, benefits, etc., are currently subject to negotiation with the appropriate union.

We are seeking a motivated and execution-focused IT Product Owner to help deliver high-impact technology solutions that address some of the most complex and meaningful challenges in our healthcare system. This role offers a unique opportunity to work on emerging technologies in a fast-moving, mission-driven environment-where rapid, thoughtful delivery directly supports better patient care and operational excellence. You will partner closely with program leadership, engineering teams, and cross-functional stakeholders to turn ambitious ideas into real, measurable outcomes.

In this role, you will serve as the critical link between strategy and execution. Working from priorities set by senior leaders, you will use your deep understanding of the clinical, regulatory, compliance, and technical considerations required to develop healthcare applications. You will translate these into clear user stories, structured backlogs, and actionable delivery plans-then lead the day-to-day execution using agile practices. Success in this role requires balancing speed with rigor: driving rapid delivery while ensuring solutions are safe, compliant, and built to meet the demands of a highly regulated healthcare environment.

Department Overview

The Health IT department at UCSF Health is dedicated to advancing healthcare delivery through innovative technology solutions. Our Health AI team focuses on integrating cutting-edge AI applications into clinical practice, supporting the development of tools that enhance patient care, streamline operations, and enable data-driven decision-making across the health system.

Required Qualifications

• Bachelor's degree in a related area and/or equivalent experience/training.
• 5+ years of experience in product development
• 5+ years of project management experience using Agile and Hybrid methodologies
• 2+ years of experience in the healthcare-related industry
• Advanced knowledge of product development concepts, practices, standards and processes.
• Proven ability to identify key issues critical to the organization's long-range success of a desired product or service.
• Proven ability to research, collect and analyze information to use in determining product options or alternatives.
• Advanced organization and project management skills to lead large or multiple cross-functional teams.
• Advanced oral communication skills to effectively present, negotiate, convey and explain information.
• Advanced written communications skills to draft clear, concise documentation, reports and specifications.
• Ability to lead, build consensus and promote the exchange of information among project team, internal and external constituencies.
• Advanced knowledge of Microsoft Office Suite software.

Key Responsibilities

• 10 - Leads efforts in evaluating new technologies and industry trends as they emerge and determine if and how they are applicable to current products or services.
• 5 - Identifies emerging market targets and serves as the primary contact and / or lead for discussions and negotiations.
• 30 - Project Management - develops project plans including goals, deliverables, resources, budget and timelines for launches of products / services / enhancements with significant scope, size, impact and budget or of multiple smaller products of diverse scope.
• 20 - Identifies, organizes, and leads technical discussions with key advisory groups and other customers / clients. Leads the identification of additional opportunities for value added product / service delivery based on customer / client / advisory group interaction and feedback.
• 1 - Leads the development of marketing and professional outreach activities and informational campaigns to raise awareness of product or service.
• 5 - Assembles and leads cross-functional teams for assigned deliverables.
• 5 - Acts as product / service liaison across the organization, external agencies, and customers to ensure effective production, delivery and operation of new products, services and / or enhancements.
• 1 - Creates metrics / key performance indicators and provides corresponding analysis / reporting.
• 5 - Develops and provides periodic content progress reports outlining key activities and progress toward achieving overall goals.
• 3 - Ensures the preparation and maintenance of documentation including end-user documentation and release notes.
• 3 - May conduct product / service training.
• 6 - Assembles and leads cross-functional teams for assigned deliverables.
• 1 - Participates in the development of the organization's long-range strategic product plans.
• 2 - Demonstrates creativity and ingenuity in selecting methods and techniques for obtaining solutions to complex design, financial, marketing, or administrative problems.
• 3 - May provide technical consultation to customers to ensure product reliability and responsiveness to problems, complaints and suggestions.
• 100%
• (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%. )

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html