Product Development Engineer (Data Center Facilities)

Insight Global; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking an NPDI Engineer to lead turnkey deployment programs across complex customer environments, owning execution readiness and delivery alignment for thermal and AC/DC power management products. You will collaborate with Engineering, Product Management, Service Operations, Technical Support, ensuring scalable, repeatable deployments and proactive risk mitigation.

This role emphasizes field readiness, standardized deployment playbooks, and cross-functional coordination to

Qualifications

• Bachelor’s degree in Engineering or equivalent experience.
• Strong background in thermal management systems (liquid cooling / high-density cooling).
• Experience with AC/DC power management systems and deployment in critical infrastructure.
• Experience with integrated and modular solutions and systems.
• Experience with field service, deployment or commissioning scenarios.
• Ability to interpret electrical diagrams, mechanical drawings, and piping layouts.

Responsibilities

• Lead turnkey deployment programs across NPDI initiatives, ensuring on-time and high-quality delivery.
• Represent Services in design reviews, product reviews, and phase gate milestones; incorporate deployment, serviceability, and field execution considerations early in development.
• Own Services deployment readiness with validated procedures, tools, and trained teams.
• Collaborate on failure mode effects and analysis evaluations (FMEA) for field deployment, identifying risks and mitigation strategies.
• Coordinate cross-functional execution alignment across Engineering, Services, Operations, and external stakeholders.
• Develop and standardize deployment playbooks including installation procedures and commissioning workflows.
• Monitor early deployment performance and quality, driving feedback into Engineering and Product Management for improvement.
• Support parts and logistics readiness, including spare strategy and service kits.

Skills

Thermal management

AC/DC power systems

Field service

Deployment/commissioning

Technical documentation

Education

Bachelor's degree in Engineering

Job description

Must Haves:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Thermal, or related discipline) or equivalent experience.
• Required technical experience:
• Strong background in thermal management systems (e.g., liquid cooling, high-density cooling applications).
• Experience with AC/DC power management systems and their application in critical infrastructure deployments.
• Experience with integrated and modular solutions and systems.
• Experience working with field service, service operations, or customer-facing technical execution teams, particularly in deployment or commissioning scenarios.
• Ability to interpret technical documentation (electrical diagrams, mechanical drawings, piping layouts) and apply insights to deployment readiness and troubleshooting.

Pluses:

• Project Management Certification, PMP
• Advanced Engineering Masters, MBA, or Engineering Management Certifications
• Experience within standard product development lifecycle and APQP processes

Day to Day:

The NPDI Engineer is a lead service role responsible for planning and executing turnkey deployment programs across complex customer environments. This role owns execution readiness and delivery alignment for programs involving thermal and AC/DC power management products, ensuring deployment strategies are scalable, repeatable, and aligned with serviceability standards.

The role collaborates closely with Engineering, Product Management, Service Operations, Technical Support, and other cross-functional stakeholders to drive program success. This includes enabling integrated solutions and modular deployments, supporting field execution, and ensuring deployment risks—including failure modes—are proactively identified and mitigated.

Key Responsibilities

• Lead turnkey deployment programs across NPDI initiatives managing risks and execution dependencies to ensure on-time and high-quality delivery. Interfacing with R&D engineering and product management to implement the Global Serviceability Specification in new products
• Represent Services in design reviews, product reviews, and phase gate milestones; ensuring deployment, serviceability, and field execution considerations are incorporated early in development.
• Own Services deployment readiness, ensuring products and solutions are fully executable in the field with validated procedures, tools, and trained teams.
• Collaborate on failure mode effects and analysis evaluations (FMEA) for field deployment, identifying potential risks in thermal and AC/DC power systems, validating mitigation strategies, and ensuring learnings are incorporated into deployment standards and service procedures.
• Coordinate cross-functional execution alignment across Engineering, Services, Operations, and external stakeholders to remove roadblocks and maintain program momentum.
• Develop and standardize deployment playbooks, including installation procedures, commissioning workflows, troubleshooting guidance, and service documentation to ensure consistent execution globally.
• Monitor early deployment performance and quality, tracking startup outcomes and field issues, and driving feedback loops into Engineering and Product Management for continuous improvement.
• Support parts and logistics readiness, including spare strategy, service kits, and materials planning required to sustain deployment and operational support.
• Attend beta startups and first-article startups to ensure service readiness