Product Development Analyst

Kalepa; Northern (KY); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Wellness program

AD&D insurance

FSAs

Disability insurance

Paid time off

Parental leave

Tuition reimbursement

Insurance discounts

Job summary

MSIG USA seeks an experienced Commercial Insurance Product Analyst to gather, analyze, and deliver form, rate and rule requirements for commercial insurance applications. You will work with business leaders, product managers, operations, developers, and end-users to align requirements with business objectives.

The role requires a strong understanding of commercial insurance products and the ability to translate needs into precise specifications with cross-functional collaboration.

Qualifications

• Experience in end-to-end product development for proprietary and bureau lines.
• Strong knowledge of commercial insurance vendor software platforms.
• Proficiency with MS Office and SharePoint for documentation and collaboration.
• Deep understanding of commercial insurance products including property, casualty, workers’ comp, auto, financial lines.
• Ability to translate policy forms and rules into system requirements.
• Excellent written and verbal communication; independent and team-oriented.

Responsibilities

• Gather and translate business needs into system requirements for commercial insurance applications.
• Analyze processes and identify automation and system improvements in the commercial insurance space.
• Collaborate with developers to design and implement system requirements.
• Develop clear, detailed requirement documentation for stakeholders.
• Act as liaison between business users and technical teams on requirements.
• Validate requirements with QA and ensure alignment with business goals.
• Provide ongoing project support, prioritization, and issue resolution.

Skills

Product development

Business analysis

Stakeholder collaboration

Insurance knowledge

Vendor software platforms

Microsoft Suite

SharePoint

Analytical skills

Communication & teamwork

Problem solving

Tools

Microsoft Suite

SharePoint

Job description

MSIG USA continues to grow! Company Overview: MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350‑year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. We are seeking an experienced and highly motivated Commercial Insurance Product Analyst to join our team.

In this role, you will be responsible for gathering, analyzing, and delivering form, rate and rule requirements for commercial insurance applications. You will work closely with stakeholders, including business leaders, product managers, operations, developers, and end‑users, to ensure that all requirements are well‑defined and aligned with business objectives. This role requires a strong understanding of commercial insurance products and the ability to translate business needs into clear specifications.

Key Responsibilities

• Requirements Gathering: Collaborate with key stakeholders to capture business needs and translate them into system requirements for commercial insurance applications.
• Business Analysis: Analyze business processes and identify opportunities for automation and system improvements within the commercial insurance domain.
• System Design: Work with development teams to design and implement system requirements that support core commercial insurance functionality.
• Documentation: Develop clear, detailed, and structured system requirement documentation.
• Stakeholder Communication: Act as a liaison between business users and technical teams, ensuring that system requirements meet both business needs and technical constraints.
• User Acceptance Validation: Collaborate with quality assurance teams to ensure that system requirements are correctly implemented and meet functional and business expectations.
• Project Support: Provide ongoing support during project development, including assisting with prioritization, resolving requirements‑related issues, and ensuring that changes are appropriately documented and tracked.
• Risk & Impact Assessment: Evaluate potential risks and impacts of system changes and help develop mitigation strategies.

Skills & Qualifications

• Experience: 5+ years of strong knowledge relating to the end‑to‑end Product Development process for both proprietary and bureau line of business.
• Technical Expertise: Working knowledge of commercial insurance vendor software platforms.
• Proficiency in Microsoft Suite and SharePoint.
• Insurance Knowledge: Strong understanding of commercial insurance products, including but not limited to property, casualty, workers' compensation, auto, financial lines.
• Analytical Skills: Ability to analyze policy forms and rules and translate them for system requirement development.
• Communication and Teamwork: Excellent written and verbal communication skills. Must have the ability to work independently as well as in a team environment.
• Problem Solving: Strong critical thinking and problem‑solving skills, with a focus on delivering effective solutions.

Salary

The estimated salary range for this position is $100,000.00 - $115,000.00 per year. This is a good‑faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job‑related factors.

Additional Benefits

• Healthcare and Retirement Benefits Comprehensive medical, dental, and vision coverage
• 401(k) with a generous employer match and profit‑sharing contribution
• Wellness incentive program
• Life and accidental death and dismemberment (AD&D) insurance
• Flexible spending programs
• Short‑term and long‑term disability plans
• Additional Benefit Programs Paid time off program
• Paid charitable leave
• Paid parental leave
• Tuition reimbursement program
• Personal insurance (auto/homeowners) discounts

Each employee plays an important role which contributes directly to the success and continued growth of MSIG.

It is an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.