Product Designer, Principal Associate

Capital One; Richmond (VA); On-site; USD 115,900 - 132,200; Full time

Benefits offered by this job

Performance-based incentive compensation

Comprehensive health benefits

Inclusive workplace culture

Job summary

A financial services company in Richmond, VA is seeking a Product Designer to join the Experience Design team. This role combines design expertise with an understanding of user needs to create innovative solutions. The ideal candidate has at least 3 years of experience in product design, proficiency in design tools like Figma, and is skilled in collaboration and communication. This position offers a competitive salary and comprehensive benefits package.

Qualifications

• Minimum of 3 years experience in a Product Design role.
• Experience with design and prototyping tools, like Figma.

Responsibilities

• Co-create innovative solutions to complex problems.
• Champion customer needs through the design process.
• Facilitate design process activities with teams and partners.

Skills

Product Design Expertise

Human-Centered Design

Business-Focused Approach

Problem-Solving Skills

Collaboration

Communication

Tools

Figma

Job description

Product Designer – Experience Design Team

We’re currently seeking a Product Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.

The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re a creative innovator who embraces an environment where you can experiment, learn, and change banking for good, we’d love to hear from you.

Role Expectations

As a Product Designer, you’ll combine your craft expertise with an understanding of our customers and the business to co‑create innovative solutions to complex problems.

Key Competencies

• Product Design Expertise: Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One; in collaboration with cross‑functional partners, use appropriate tools, platforms, frameworks and design systems and work with teams to create artifacts that may include journey maps, blueprints, high‑fidelity designs and prototypes
• Human‑Centered: Champion the customer through the design process, leveraging critical‑thinking skills that factor in data, research insights, scalability, tech constraints and feedback
• Business‑Focused: Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
• Problem‑Solving: Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
• Collaboration: Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
• Communication: Present work to audiences across levels and job functions using a human‑centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

Basic Qualifications

• At least 3 years of experience in a Product Design role
• At least 3 years of experience with design and prototyping tools, such as Figma

Preferred Qualifications

• At least 4 years of experience in a Product Design role
• At least 4 years of experience with design and prototyping tools, such as Figma
• At least 4 years of experience collaborating with product, tech and business partners
• At least 4 years of experience working with an established design system
• Experience working in heavily regulated, data‑heavy problem spaces

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Salary ranges (annual, full‑time) by location:

• McLean, VA: $127,500 – $145,500 (Pr. Associate, Design)
• New York, NY: $139,100 – $158,700 (Pr. Associate, Design)
• Richmond, VA: $115,900 – $132,200 (Pr. Associate, Design)
• San Francisco, CA: $139,100 – $158,700 (Pr. Associate, Design)

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.