Product Designer III – Comms Hub

Expedia; Seattle (WA); On-site; USD 138,000 - 193,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee Assistance Program

Wellness reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Product Designer to craft simple, trustworthy experiences for travelers and partners. You will design end-to-end communications frameworks across in-app messages, push notifications, and emails, collaborating with Product and Engineering to translate requirements into prototypes and scalable solutions.

You will leverage research findings and design systems to ensure consistency and velocity, while shaping traveler-centric narratives and exploring emergent AI tools to

Qualifications

• 5+ years of professional experience in Product Design or UX Design.
• Experience translating product requirements into design strategy.
• Experience mapping customer journeys and using user stories and personas.
• Experience delivering wireframes, mockups, and prototypes at multiple fidelities.
• Experience leveraging design systems and shared component libraries.
• Experience using emergent AI tools to streamline design processes.
• Collaborating with Product, Engineering, Marketing, Content and Research teams.
• Strong attention to design and visual detail.
• Knowledge of current design tools and software.
• A portfolio showing work from concept to release.

Responsibilities

• Design simple, elegant experiences that optimize user engagement and business impact.
• Incorporate research and testing to inform design decisions.
• Communicate traveler-centric narratives to stakeholders through visual storytelling.
• Utilize AI-powered tools to streamline design processes and prototypes.
• Collaborate with Product and Engineering on requirements and delivery.
• Work with developers to ensure seamless implementation and understand tech constraints.

Skills

Product design

User experience

Design systems

AI tools

Cross-functional collaboration

Attention to detail

Visual storytelling

Education

Bachelor's degree in Product Design, UX Design, HCI, or related field

Tools

Figma

Sketch

Adobe Creative Suite

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Location: Seattle HQ

Introduction to team: The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company. We connect Travelers to new experiences, through trusted relationships. We use the power of Expedia Group brands to empower strategic partners to nurture and grow the existing relationship with their audience. The Comms team builds the foundational capabilities that help Expedia Group engage travelers and partners with the right message, at the right time, through the right channel.

In this role, you'll design frameworks and tools to enable consistent, personalized communications across EG's brands and make it easier for teams to create, manage, and understand customer communications. Our Comms Hub is at the center of this strategy and you'll work to create prototypes and AI-powered experiences to support all our communication channels across in-app messages, push notifications and emails. Ultimately, you'll own the designs that help the Comms team to deliver more proactive, relevant experiences while improving communication quality, scalability, and trust.

In This Role, You Will:

• Design simple, elegant, trustworthy experiences that optimize user engagement, product performance, and business impact—while holding a high design quality bar.
• Incorporate research and test findings to identify insights, considering multiple sources of information to make informed design decisions and determine the right solution.
• Communicate crisp traveler-centric product narratives to a range of internal and external stakeholders, through effective visual storytelling.
• Thoughtfully leverage emergent agentic design and prototyping tools to streamline design processes without compromising quality.
• Partner effectively with Product and Engineering stakeholders, collaborating on requirements, concepts and deliverables where appropriate.
• Collaborate with developers to ensure seamless implementation and understand the nuance between hard tech-constraints and opportunities to challenge conventions.

Minimum Qualifications:

• Bachelors or equivalent in Product Design, User Experience Design, Human-Computer Interaction, or a related field.
• 5+ years of professional experience working in Product Design, User Experience Design or a related professional field.
• Experience translating product requirements into design strategy and then acting on that strategy to deliver proposed design solutions which meet those requirements.
• Experience mapping customer journeys and leveraging user stories and personas to inform design strategy.
• Experience crafting design deliverables at various fidelities, including wireframes, mockups, and prototypes.
• Experience leveraging design systems and shared component libraries to ensure consistency and velocity.
• Experience thoughtfully leveraging emergent AI tools to streamline design processes without compromising quality.
• Experience collaborating with a range of diverse stakeholders across Product, Engineering, Marketing, Content and Research.
• Strong attention to design and visual detail.
• Knowledge of current design tools and software.
• A portfolio showcasing design skills representative of your work at each stage of a product life cycle, from conception to release, that details the team, thought processes, successes, and pivots along the way.

Preferred Qualifications:

• Experience working across multiple devices, webviews and browsers.
• Experience in designing for human diversity (internationalization, localization, accessibility, etc.).
• Experience designing for agentic platforms and tools.
• Experience working on strategic partnerships.
• Experience presenting to executive audiences.

Benefits and perks:

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

The total cash range for this position in Seattle is $137,500.00 to $192,500.00. Employees in this role have the potential to increase their pay up to $220,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests:

Accommodation requests Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.