Product Designer (Dashboard)

Plaid; United States; On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Catered meals at offices

Health benefits

Fertility support

Mental health support

Parental leave

Home office stipend

Daycare support

Commuting benefits (CitiBike/Lyft)

Job summary

Plaid is seeking a Product Designer for the Dashboard team to craft high-quality experiences that help customers configure products, monitor activity, and act on insights. You will own mid-scale design work from exploration to delivery, bringing strong visual craft and product judgment.

You'll collaborate with product managers and engineers, translate customer needs into polished UI, flows, and interactive prototypes, and use research to inform iterations and outcomes.

Qualifications

• 3+ years of experience designing and shipping digital products, ideally including B2B applications or complex workflows.
• An iterative design process that explores alternatives, weighs trade-offs, and produces thoughtful, shippable solutions.
• Clear verbal and visual communication, with the ability to explain design rationale and respond constructively to feedback.
• A track record of partnering with Product and Engineering to deliver well-scoped work, considering user needs, technical constraints, and business goals.
• We encourage applicants with diverse backgrounds and experiences.

Responsibilities

• Design and ship high-quality experiences across Plaid Dashboard.
• Collaborate closely with product managers and engineers from problem definition through implementation.
• Understand customer needs and use research and feedback to improve experiences.
• Produce polished UI, user flows, and interactive prototypes with thoughtful interactions, states, and edge cases.
• Use qualitative and quantitative insights to inform iteration and evaluate outcomes.
• Work with experienced designers, contributing to critique and design reviews.

Job description

• We're looking for a Product Designer to help design and ship high-quality experiences across Plaid Dashboard. You'll work closely with product managers, engineers, and other designers on features that help customers configure products, understand activity, manage workflows, and act on insights. You'll own moderately complex design work from exploration through delivery, bringing strong visual and interaction craft while continuing to develop your product judgment and influence
• On the Dashboard team, we focus on shipping experiences and elevating the UX quality of Plaid's Dashboard- a key surface area for customers and data partners. The Dashboard provides a variety of features and tools for launching with Plaid, integration monitoring, and account management and is the home of emerging insights products for payments and risk assessment
• Designing clear, intuitive experiences for customers navigating complex financial and technical workflows
• Collaborating closely with product managers and engineers from problem definition through implementation
• Understanding customer needs and using research and feedback to improve their experiences
• Producing polished UI, user flows, and interactive prototypes with thoughtful interactions, states, and edge cases
• Using qualitative and quantitative insights to inform iteration and evaluate outcomes
• Working with experienced designers, using and improving shared patterns, and contributing to critique and design reviews

Benefits

• Vibrant offices in SF, NYC, and Raleigh-Durham- with catered meals, happy hours, and clubs to keep you connected
• Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
• Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft

Producing polished UI, user flows, and interactive prototypes with thoughtful interactions, states, and edge cases3+ years of experience designing and shipping digital products, ideally including B2B applications or complex workflowsAn iterative design process that explores alternatives, weighs trade-offs, and produces thoughtful, shippable solutionsClear verbal and visual communication, with the ability to explain design rationale and respond constructively to feedbackA track record of partnering with Product and Engineering to deliver well-scoped work, considering user needs, technical constraints, and business goalsWe recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn’t fully match the job description