Product Designer at AIG Charlotte, NC

AIG; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Total Rewards Program

Flexible work arrangements

Job summary

AIG's Charlotte, NC-based Product Designer role focuses on shaping the future insurance experience. You will own product design in an agile setting, collaborating with business sponsors, stakeholders, and engineers to deliver simple user experiences for complex workflows.

The role emphasizes building in a design system, partnering with CX researchers, and communicating design rationale to diverse teams.

Qualifications

• Bachelor's degree in design or related field.
• Portfolio of work strongly preferred.
• Experience taking ownership in cross-functional teams.
• Strong in responsive web design and mobile/native platforms.
• Experience with Figma and design systems.
• Ability to communicate ideas clearly and write well.
• Exposure to front-end technologies like Angular, HTML, CSS.

Responsibilities

• Lead the design process using Figma and our design system to create user flows, wireframes, prototypes, and high-fidelity mockups.
• Collaborate with CX Research to identify user pain points and opportunities and create intuitive experiences.
• Work with global teams to balance user needs with business goals.
• Ensure quality design requirements are met across projects.
• Contribute to design system and scalable patterns and components following brand standards.
• Present project deliverables with design rationale to stakeholders.
• Partner with developers to ensure seamless implementation of designs.

Skills

Product design experience

Self-starter

Responsive design

Strong communication

Design systems

Portfolio preferred

Education

Bachelor's degree in design

Tools

Figma

Angular

HTML

CSS

Job description

Product Designer job at AIG. Charlotte, NC.

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Product Designer to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company's systems from security risks, while designing technology strategies that enable AIG's businesses to achieve their goals. AIG's Information Technology functions include enterprise architecture, software and systems engineering, cybersecurity, and technology risk and compliance.

How you will create an impact

We are seeking a Product Designer to join the Digital Design & Delivery team in defining and driving the future insurance experience for our clients, brokers, and underwriters utilizing responsive design in an agile work environment.

Our ideal candidate has a passion for creating compelling, simple user experiences from otherwise complex workflows. As a team member you will lead the product design while collaborating with business sponsors, stakeholders and engineers.

Key Responsibilities

• Lead the design process by employing Figma and our design system to create user flows, wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and solutions
• Partner with CX Research to define approach to identifying user pain points and opportunities. Identify design problems and create intuitive and engaging customer experiences.
• Collaborate with global technology, product and business teams to balance user needs with business goals.
• Review and analyze and ensure quality design requirements
• Design within existing standards and contributing to our design system and help develop scalable patterns and components that follow AIG Brand standards and universal design principles
• Manage and present project deliverables along with design rationale.
• Work closely with developers to ensure seamless implementation of designs.

What you'll need to succeed

• Some product design experience taking ownership, driving understanding, and delivering products in cross-functional teams from start-to-finish
• Bachelor's Degree preferably in a relevant design discipline, certification or equivalent work experience
• Self-starter capable of identifying opportunities and delivering solutions on their own
• Well-versed in responsive web design and mobile/native platform, and an aptitude for exploring new technologies and methodologies
• Ability to thrive in a fast-paced, dynamic environment with high-energy and mission-driven colleagues.
• Exposure to product design practices like ideation, storytelling, prototyping, design frameworks, concept visualization and problem-framing and design principles
• Good organization, with the ability to clearly communicate ideas and design principles
• Strong writing, editing, and communication skills
• Experience working within and contributing to an established design system
• Expertise in design tools such as Figma
• Familiar with front-end technologies such as Angular, HTML, CSS
• Portfolio of work strongly preferred; demonstrating strategic design thinking
• Insurance or Banking experience (a plus, but not required)

Ready to make a bigger impact? We look forward to reviewing your application.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].