Product Designer

Thredup; Oakland (CA); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive salary + stock

Employee stock purchase plan

Flexible PTO

Sabbatical after 3 years

Parental leave

Medical, dental, vision, 401k

Job summary

ThredUp is seeking a Product Designer to join our design and research team, shaping the core selling experience for a joyful, secondhand marketplace. You will partner with product, data science, content, research, and engineering to invent interfaces across native apps and mobile web.

You will conduct user research, usability testing, and design craft that reflects ThredUp’s brand, while shipping across multiple platforms. A strong portfolio and 3–5 years in digital product design are required.

Qualifications

• Bachelor’s or Master’s degree in design, psychology, computer science, or a related field.
• 3-5 years of experience as a digital product designer shipping products on cross functional teams.
• Strong portfolio of shipped products showing user-centered, insights-driven design.
• Experience designing across platforms (web, iOS, Android) and understanding platform constraints.
• Data-driven: collaborating with business and data science stakeholders to measure impact.

Responsibilities

• Partner with product management to refine strategy and goals and launch new products.
• Oversee design deliverables from insight to strategy to launch for native apps and mobile web.
• Conduct user research and usability tests to inform design improvements.
• Collaborate with brand, content, and engineers to ship crafted user experiences.

Skills

Figma

Wireframing

Prototyping

User research

Portfolio

Education

Bachelor’s or Master’s in design/related field

Tools

Claude Code

Job description

• ThredUp is looking for a Product Designer to join our team. For anyone who wants to shop or sell second hand, ThredUp's design and research team provides joyful, crafted, and meaningful user experiences that execute on ThredUp's mission
• In this role, you will support high impact, high visibility projects focusing on inventing the future of our core selling experience. Day to day you can expect to partner closely with product management, data science, brand marketing, content, research and engineering to develop products within our core marketplace experience
• Collaborate with product management partners to refine product strategy & project goals, brainstorm ideas, define customer workflows, prototype interactions, conduct research and launch new products and services
• Oversee and provide design deliverables for product initiatives from insight to strategy to launch across native apps and mobile web
• Conduct user research to understand user needs and pain points. Conduct usability testing and gather feedback to improve designs
• Imagine creative product ideas, not limiting yourself to patterns that have been established in the last decade
• Collaborate with brand, content, and creative partners to ensure that ThredUp's brand permeates every aspect of the product experience
• Partner with engineering to implement meaningful, crafted user experiences
• Work with a passionate team of product designers and UX researchers to continuously improve internal team processes and raise ThredUp's bar for quality and innovation
• Ship highly crafted and joyful experiences that advance ThredUp's mission of inspiring a new generation of consumers to think secondhand first

Benefits

• Competitive salary (we leverage market data) + stock
• Employee stock purchase plan
• Flexible PTO (take the time you need) + 13 company holidays (US offices)
• Paid Sabbatical after 3 years of full time employment
• Generous paid parental leave for new mothers and fathers
• Medical, dental, vision, 401k, life and disability insurance offered

• You have a high level of fluency with diagramming, wireframing, and prototyping tools such as Figma as well as AI native tools like Claude Code. Ideally prototype in code and have even shipped code into production
• Self-motivated, agile-mindset: you can prioritize and manage trade-offs in a fast paced environment to meet critical project deadlines both independently and as part of a team
• Experience working solo or with user research teams to conduct user testing, mixed methods research, and usability evaluations
• Communicative: you demonstrate excellent communication and collaboration skills across teams and stakeholders
• You have a strong portfolio of shipped products that showcases your craftsmanship and demonstrates a strong understanding of user-centered, insights-driven design process
• 3-5 years of experience as a digital product designer shipping products on cross functional teams
• You have experience designing across platforms and demonstrate an understanding of technical constraints as they apply to each platform (web, iOS, Android)
• Bachelor's or Master's degree in design, psychology, computer science, or a related field
• Data driven: you have exposure collaborating with business and data science stakeholders to ensure that you stay focused on business objectives and to develop metrics that quantify the impact of your work
• Self-aware: you have a growth mindset, want to learn from the team to better your craft, and have a low-ego approach to working with others
• Curious and future thinking: you have natural curiosity and perseverance. You are interested in emerging technology (e.g. AI) and how it can be leveraged both to improve customer experience and to make your own workflows more efficient