Product Designer

ManageAmerica Integrated Billing Services LLC; Northern (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

ManageAmerica seeks a Product Designer to craft intuitive, user-centered experiences across its SaaS property management tools. You will partner with Product Managers and Engineers to understand user needs, translate them into wireframes, flows, and high-fidelity designs for web and mobile, and contribute to design standards.

You will participate in user research, usability testing, and accessibility practices, maintain consistency, and balance multiple projects in a fully remote environment.

Qualifications

• Experience with design tools such as Figma or similar platforms.
• Working knowledge of user-centered design principles, usability, and accessibility standards.
• Strong visual design, interaction design, and problem-solving skills.
• Effective communication skills and the ability to collaborate with cross-functional teams.
• Portfolio demonstrating experience designing digital products or SaaS applications.
• Ability to balance multiple projects and priorities in a remote work environment.

Responsibilities

• Collaborate with Product Managers and Engineers to design user-friendly experiences that meet customer and business needs.
• Create wireframes, user flows, prototypes, and high-fidelity designs for web and mobile-based applications.
• Participate in user research activities, customer interviews, and usability testing.
• Translate user feedback and product requirements into thoughtful design solutions.
• Contribute to and maintain design standards to ensure consistency across the platform.
• Support accessibility and usability best practices throughout the design process.
• Iterate on designs based on stakeholder feedback, customer insights, and product outcomes.
• Stay current on industry trends, design tools, and emerging best practices.

Skills

User-centered design

Usability

Accessibility

Visual design

Interaction design

Communication

Portfolio

Education

Bachelor's degree in Design

Tools

Figma

Job description

About Us

ManageAmerica is the leading SaaS provider of property management software in the manufactured housing industry. Our vision is to fuel growth in the manufactured housing industry that expands home ownership possibilities. We are on a mission to provide unparalleled community management solutions so our partners can achieve scalable success, faster. We are positioned for growth-minded manufactured housing owners, operators, and investors. We enhance operations to create efficiencies that help our partners capture every dollar possible.

Build Trust Every Day

We're reliable and authentic in each interaction - creating strong bonds with our customers and colleagues.

Fuel Ambition

We invest in team members who are dedicated to their ongoing growth as well as company advancement.

Strive for Excellence

We pursue every opportunity to improve our technology - harnessing innovation and adaptability to further our expertise.

Commit to Each Other

We value teamwork and support each other, knowing that's what leads to amazing collaboration and service.

About the Job

The Product Designer is responsible for creating intuitive, user-centered experiences across ManageAmerica's products. This role partners closely with Product Managers and Engineering to understand customer needs, design effective solutions, and improve the overall user experience.

Essential Functions

• Collaborate with Product Managers and Engineers to design user-friendly experiences that meet customer and business needs.
• Create wireframes, user flows, prototypes, and high-fidelity designs for web and mobile-based applications.
• Participate in user research activities, customer interviews, and usability testing.
• Translate user feedback and product requirements into thoughtful design solutions.
• Contribute to and maintain design standards to ensure consistency across the platform.
• Support accessibility and usability best practices throughout the design process.
• Iterate on designs based on stakeholder feedback, customer insights, and product outcomes.
• Stay current on industry trends, design tools, and emerging best practices.

Qualifications

• Experience with design tools such as Figma or similar platforms.
• Working knowledge of user-centered design principles, usability, and accessibility standards.
• Strong visual design, interaction design, and problem-solving skills.
• Effective communication skills and the ability to collaborate with cross-functional teams.
• Portfolio demonstrating experience designing digital products or SaaS applications.
• Ability to balance multiple projects and priorities in a remote work environment.

Required Education and Experience

• Bachelor’s degree in Design or related field.
• 2-4 years of experience in product design, UI/UX design, or a related role.
• SaaS experience preferred.

Supervisory Responsibility

This position does not have supervisory responsibility.

Work Environment

This role operates in a fully remote work environment. This role routinely uses standard home office equipment and technology such as computers, monitors, keyboards, mice, and peripheral devices.

Physical and Cognitive Demands

The physical and cognitive demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Cognitive requirements of this position are learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending. Physical requirements of this position are constantly operating a computer and other office productivity machinery such as keyboards, mice, and monitors.

Reasonable accommodation

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Position Type/Expected Hours of Work

Full-time, self-directed hours.

Travel

This position does not require travel.

Work Authorization

Must be able to show documentation that shows authorization to legally work in the United States of America.

AAP/EEO Statement

ManageAmerica provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.