Product Designer

Packz; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare

Vision

Dental

401(k)

DoorDash credit

On-site in NYC

Job summary

Packz, a NYC-based gamified collectibles platform, is hiring its first full-time product designer to own the user experience end-to-end on web and iOS. You will shape how Packz looks, feels, and works as we scale, balancing excitement, trust, and clarity in complex flows.

You’ll work closely with the founders and engineers, move between product thinking and high‑craft UI, and help establish the design system while maintaining startup speed and polish.

Qualifications

• 3+ years of product design experience for consumer mobile/web.
• Strong portfolio with visual design, interaction design, and product judgment.
• Ability to turn ambiguity into clear product direction.

Responsibilities

• Own product design end-to-end across web and iOS.
• Lead core customer journey: pack discovery, purchasing, opening, reveal, collection, redemption, cash-out.
• Translate complex mechanics into intuitive UX.
• Collaborate with founders, engineering, and cross-functional teams.
• Use AI tools and prototyping to test ideas quickly.
• Establish and evolve design system and visual language.

Skills

Product design

Portfolio of work

Ambiguity handling

Figma proficiency

Prototyping tools

Collaboration with engineers

User-centered design

Tools

Figma

Prototyping tools

AI-assisted workflows

Job description

What is Packz?

Packz is a best-in-class gamified collectibles platform. Open digital packs, get physical trading cards, and either have them shipped to your door or sell them back instantly. We are backed by some of the world's best investors, including those who previously backed companies like DraftKings, StockX, and The Athletic.

We have a small, elite team - this is an opportunity to join early as we build in a $100B+ category.

The Role

We are hiring our first full-time designer at Packz.

This is a foundational role with broad ownership across both our web and iOS platforms. We are looking for an exceptional product designer to become our first full-time design hire, own the user experience end-to-end, and help define how Packz should look, feel, and work as we scale.

Design matters a lot here because the product has to do several things at once: create excitement, build trust, communicate odds and value clearly, and make complex flows feel simple on both web and iOS.

You will work closely with the founders and engineering to shape the product from idea through launch. This is not a narrow execution role. We want someone who can move between product thinking, interaction design, and high-craft UI, bring structure to ambiguous problems, sweat the details, and raise the quality bar across the company.

What You'll Do

• Own product design end-to-end across Packz web and iOS, from early ideas and flows to polished UI and final handoff

• Lead design on the core customer journey, including pack discovery, purchasing, opening, reveal moments, collection management, redemption, and cash-out

• Turn complex product, collectibles, and value-exchange mechanics into simple, intuitive, and high-trust user experiences

• Partner closely with founders, engineering, and other cross-functional teammates to shape priorities, pressure-test ideas, and ship quickly

• Use AI-assisted tools, prototyping, and lightweight code to explore flows, test ideas, and refine interfaces quickly

• Conduct lightweight but high-signal user research, usability testing, and feedback synthesis to better understand customer behavior

• Establish and evolve Packz's design system, interaction patterns, and visual language across platforms

• Improve the product's overall level of polish, consistency, and craft while maintaining startup speed

• Work directly with engineering during implementation to ensure quality in the shipped product, not just in mockups

• Help define how design operates at Packz, including process, standards, critique, and how we work with external partners when needed

What We're Looking For

• 3+ years of product design experience, ideally on consumer products with both mobile and web surfaces

• A strong portfolio that shows high-quality visual design, interaction design, systems thinking, and product judgment

• Ability to take ambiguous problems and turn them into clear product directions and elegant user experiences

• Strong proficiency in Figma and prototyping tools, with a sharp eye for detail and a high bar for craft

• Experience collaborating closely with engineers and shipping production-ready work in fast-moving environments

• Strong user intuition and a habit of grounding design decisions in customer behaviour, feedback, and real-world usage

• Comfort operating with high ownership and limited structure as an early hire

• Strong communication skills and the ability to explain design rationale clearly to both technical and non-technical teammates

• Excitement for building in collectibles, gaming, or other high-engagement consumer categories

Nice to Have

• Experience as an early or first design hire

• Experience designing products that combine entertainment, commerce, and real-money or value-based mechanics

• Experience designing game-like systems, reward loops, or other highly engaging consumer experiences

• Experience designing for moments of delight, anticipation, and reveal without sacrificing clarity or trust

• Familiarity with design systems and building cross-platform consistency from the ground up

• Comfort using modern design tools and AI-assisted workflows

Why Packz?

• Foundational ownership. You will be the first full-time designer and have outsized influence on the product, brand, and how design works at the company.

• Real product surface area. This role spans two live platforms, web and iOS, with meaningful opportunities across acquisition, onboarding, pack opening, collection, redemption, and retention.

• High agency. You won't be handed perfectly scoped tickets. You'll help identify the problems worth solving, shape the approach, and drive the work through launch.

• Category-defining product. Packz combines collectibles, gaming, and commerce in a way that creates unique design challenges and opportunities. The experience has to feel thrilling, clear, and trustworthy all at once.

• Competitive compensation and benefits. We offer competitive salary, healthcare, vision, dental, 401(k), and $30 of DoorDash credit each for lunch and dinner every workday.

• Tight-knit, in-person team. We work on-site in NYC and care deeply about speed, quality, and building great products together.