Product Designer

Maple

New York (NY)

On-site

USD 140,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Competitive salary + meaningful equity

Full health, dental, vision, 401k, life insurance

Unlimited PTO

Dental insurance

Vision insurance

401k

Unlimited PTO

Life insurance

Job summary

A technology startup in New York is seeking a Senior/Staff Product Designer to shape AI-driven tools for local businesses. The ideal candidate has over 7 years of experience, strong prototyping skills, and the ability to work closely with engineering teams to deliver intuitive and elegant user experiences. This role includes designing systems, guiding teams, and contributing to company culture, all in a fast-paced environment.

Qualifications

7+ years designing software products.
Experience in startups or SaaS is a plus.
Ability to ask big questions and advocate for quality.

Responsibilities

Collaborate closely with engineering and product teams.
Create mockups, prototypes, and visuals.
Inspire fellow designers through feedback.
Mentor and inspire designers through feedback and critique.
Build and evolve design system components for consistency and speed.
Assist in hiring to grow the design team.

Skills

Prototyping in Figma

Communication skills

User-friendly design

Design systems

Team leadership

User research

Creative problem-solving

Tools

AI tools

HTML/CSS

Job description

Hi I’m Aidan, founder of Maple.

At Maple, we’re building AI agents that work for local businesses: restaurants, salons, repair shops, and everything in between. These agents answer calls, take orders, book appointments, and handle real customer interactions over natural voice.

But our bigger mission goes deeper: we’re building automated ontologies that model how businesses actually operate — their services, workflows, constraints, and language — so our agents can adapt to them instantly. We meet businesses where they are, not where software wants them to be.

We have many customers, strong revenue growth, years of runway, and backing from world-class investors. I’ll share more once we meet.

About the Role

At Maple, we’re looking for a Senior/Staff Product Designer ready to shape the future of AI-driven tools for local businesses. You’ll work side-by-side with engineers and founders, owning projects from first sketch to shipped product. If you love turning complex workflows into elegant, intuitive experiences—and have a sharp eye for quality—let’s talk.

What You’ll Do

Collaborate closely with engineering and product to drive roadmap projects from idea to launch—no assembly lines or hand-offs
Spot opportunities to refine our core UX and squash those pesky “paper cuts” that slow users down
Create crisp mockups, interactive prototypes, and high-fidelity visuals to bring ideas to life
Guide and inspire fellow designers through feedback and collaborative critique
Build and evolve our design system components for speed and consistency
Jump in on hiring to help us find the next great teammate

What We’re Looking For

7+ years designing software products (bonus points for startup or SaaS experience)
Courage to ask big questions, experiment, and advocate for quality—even when it’s hard
Humility to accept feedback, iterate quickly, and pivot when needed
Deep experience prototyping in Figma (and bonus: AI, HTML/CSS, or other tools)
A knack for distilling problems and feedback into focused, user-friendly solutions
Strong written and verbal communication skills—async is our default, but you can riff live too

How we work

We optimize for leverage. That means great internal tooling, fast CI/CD, and code that scales across many customer types
We believe in deep ownership. Engineers here talk to users, design features, and ship fast
We value clarity over process. You’ll spend most of your day building, not waiting on decisions
We move in person. We’re a tight-knit team that moves fast and solves problems together

What we offer