Product Design

Latent; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

Latent in New York is seeking a Product Designer to own design end-to-end for enterprise healthcare software. You will translate complex clinical workflows into clear, intuitive experiences, collaborating with engineering and product teams to ship polished features.

You'll shape design foundations, balance speed with craft, and advocate for user-centered solutions in fast-paced environments that directly impact patient access to medications.

Job description

About Latent

Latent is building the intelligence infrastructure for healthcare. Our clinical AI platform helps health systems streamline medication access by automating complex workflows - prior authorizations, appeals, and 340B compliance. By surfacing relevant clinical evidence from EHR data, we reduce administrative burden and accelerate time-to-therapy for patients.

About Latent

Latent is building the intelligence infrastructure for healthcare. Our clinical AI platform helps health systems streamline medication access by automating complex workflows - prior authorizations, appeals, and 340B compliance. By surfacing relevant clinical evidence from EHR data, we reduce administrative burden and accelerate time-to-therapy for patients.

We recently raised an $80M Series A co-led by Spark Capital and Transformation Capital, with participation from General Catalyst, McKesson Ventures, Y Combinator, and Conviction. We serve 2M+ patients across 45+ of the nation's leading health systems - including Yale New Haven, Mount Sinai, UCSF, Ochsner, and Vanderbilt.

We move fast, operate with high ownership, and build products that directly improve patient care. We're looking for a Product Designer to shape the next generation of clinical AI products powering healthcare.

The Role

As we build the design function at Latent, You'll join a growing design function and own design end to end, from early problem framing through shipped product. You'll work directly with engineering, product, and customers to design enterprise software that makes complex clinical workflows feel simple.

What You'll Do

Product Design & Ownership

• Own the full design process from discovery through delivery for core product areas
• Make smart tradeoffs between speed and polish to keep shipping without sacrificing craft

Enterprise & Workflow Design

• Design complex, multi-user workflows for clinical and operational teams at large health systems
• Translate dense healthcare processes into clear, intuitive product experiences
• Handle edge cases, permissions, and system states that come with enterprise software

Discovery & Customer Insight

• Work directly with healthcare customers to understand clinical workflows and pain points
• Turn ambiguous problems into clear product direction
• Balance user needs with long-term product vision

Design Foundations

• Establish design standards and processes that grow with the team
• Partner closely with engineering on implementation quality and handoffs

What We're Looking For

• Experience:
• Enterprise Experience: Has designed complex workflows, multi-user systems, and operationally dense software. Knows how to make powerful tools feel simple
• End-to-End Ownership: Has built products from scratch. Defined what to build, not just designed within existing systems and patterns
• Self-Directed: Comfortable with ambiguity and able to drive from problem to shipped product without heavy process or hand-holding
• Fast + High Craft: Ships quickly without letting the details slip. Knows where to cut scope and where to hold the line on quality
• Product Thinking: Cares about what we build and why. Has opinions about product direction, not just UI
• Collaboration: Thrive in cross-functional environments; Collaborate across engineering, product, and GTM.Can articulate design decisions clearly to both technical and non-technical audiences
• Startup Mindset: Comfortable in fast-paced, ambiguous environments - adaptable, high-ownership, and able to maintain momentum through change

Nice to Have

• Experience with AI-powered or data-driven products
• Familiarity with healthcare, EHRs, or clinical systems
• Background in startups or high-growth environments (seed to Series A)
• Technical fluency is a plus
• Experience building products for operational or workflow-driven use cases
• Uses AI tools in their workflow and is always looking for ways to move faster with them

Why Join Latent

• Work on mission-critical problems at the intersection of AI and healthcare
• Ship products that directly improve patient access to life-saving medications
• Shape how design works at Latent as the team grows
• High ownership and the opportunity to shape clinical AI products used by the nation's leading health systems