Product Delivery Manager - Machine Learning AI

JPMorgan Chase & Co.; Plano (TX); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking a Product Delivery Manager within Machine Learning Operations Intelligence to drive end-to-end execution of the product roadmap. You will partner with product and technology teams to remove impediments, promote collaboration, and maintain transparency on work in flight.

The role emphasizes risk awareness and strong communication across stakeholders. Responsibilities include building relationships with partners, translating product vision into actionable plans, and

Qualifications

• Expert knowledge of business processes across a line of business and related technology disciplines.
• Strong understanding of firmwide risk and controls.
• Familiarity with project and program management standards and methods.
• Experience working with high-performing teams on complex programs.
• Strong knowledge of Agile methods; stakeholder, budget, risk, and operations management.

Responsibilities

• Build relationships with Product and Technical partners, setting clear expectations and communicating effectively.
• Maintain knowledge of area product vision, strategy, and roadmap.
• Plan and deliver execution of the product roadmap with strong delivery discipline.
• Monitor Jira hygiene and enforce Jira standards.
• Manage release planning and communication; ensure alignment with budget and team availability.
• Identify and manage issues; drive continuous team improvements in Agile.

Skills

Relationship management with product/技

Education

BS/BA degree or equivalent experience

Tools

Jira

Job description

Product Delivery Manager - Machine Learning AI

Wilmington, DE, United States

Job Information

• Job Identification 210782286

• Job Category Product Portfolio & Delivery

• Business Unit Consumer & Community Banking

• Posting Date 10/21/2026, 11:40 PM

• Locations 880 Powder Mill Rd, Wilmington, DE, 19803, US8181 Communications Pkwy Bldg F, Plano, TX, 75024, US1111 Polaris Pkwy, Columbus, OH, 43240, USVendor-Columbus-OH-USA, Columbus, OH, 43004, USVendor-Plano-TX-USA, Plano, TX, 75023, US

• Job Schedule Full time

• Job Shift Day

Job Description

Job Description

As a Product Delivery Manager within Machine Learning Operations Intelligence, you will be responsible for driving end-to-end execution for the product’s vision and prioritized roadmap agenda. You will ensure the health and wellness of the team remains on point with transparency and communication of work in flight to closure. You will partner with product and technology to overcome impediments preventing productivity and continuously promote a unified culture by encouraging team collaboration.

Job Summary

• Build strong relationships with Product and Technical partners, setting clear expectations and providing excellent written and verbal communication

• Maintains a deep knowledge of area product vision, strategy, and roadmap

• Solid focus on risk and controls

• Partners with Product Owners (PO’s) / Area Product Owners (APO’s) and delivery leadership to confirm impacts and scope across teams

• Demonstrate excellent planning and delivery execution of product roadmap

• Monitors Jira hygiene and enforces Jira standards

• Accountable for managing product roadmap to align to the product budget and ensuring team availability

• Manage Release Management and communication

• Proactive identification & management of issues

• Support the Agility Lead in driving continuous team improvements to increase efficiency and strengthen overall agile effectiveness.

• Manage dependencies, including inside and outside of product area

Require qualifications, capabilities and skills

• Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines

• Strong understanding of firmwide risk and controls

• Understanding of global and line of business project and program management standards and methods

• Experience working with high-performing teams in complex program execution

• Strong understanding of Agile methods; stakeholder management; budget management, risk management and operations

• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm

• Excellent verbal and written communication skills

• Change-ready OR Agile with the ability to quickly learn new processes and adapt in a fast paced-environment

• Self-starter with strong initiative

• BS/BA degree or equivalent experience

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• more
• Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs (https://careers.jpmorgan.com/us/en/how-we-hire/faqs) for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.