Product & Delivery Lead - UI/UX

Zenara Health; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Fully remote work

Equipment allowance

Direct access to founder and Head of E

Job summary

Zenara Health, a technology-oriented mental health care company, seeks a Product and Delivery Lead to translate ideas into clear UI/UX designs and actionable product work. You will shape the roadmap with the founder and deliverables with engineering, collaborating with clinical stakeholders.

The role combines hands-on UI/UX with product delivery, requiring strong ownership, sprint discipline, and quick learning in a startup setting.

Qualifications

• Strong UI/UX ability with real examples of product flows or shipped interfaces.
• Product management judgment: prioritization, roadmap ownership, trade-offs, and clear communication.
• Experience running sprints or delivery for a software team.
• Ability to write clear acceptance criteria with examples and edge cases.

Responsibilities

• Turn product ideas and requests into sketches, workflows, and UI/UX designs.
• Own and maintain the product roadmap with founder and commercial team.
• Write requirements with flows, edge cases, and acceptance criteria for engineering.
• Own backlog and sprint rhythm in Linear, prioritizing tickets.

Skills

UI/UX design

Roadmapping

Sprint management

Acceptance criteria

AI-assisted research

Tools

Figma

Job description

Zenara Health is a technology-oriented mental healthcare organization building modern software for behavioral-health clinics. Its products, Assess and Zenflow, support clinical workflows, assessments, care management, and operational delivery. Founded by Dr. Ravi Hariprasad (a psychiatrist and engineer with over 20 years in practice), Zenara was built inside a working psychiatric practice and uses AI to support clinicians rather than replace them. The company is a small, fast-moving startup with 2–10 employees.

The role

The Product and Delivery Lead exists to take product ideas, customer requests, and UI/UX decisions off the founder and Head of Engineering, who currently carry too much of that load. Without this role, the roadmap drifts and engineering builds from incomplete direction. You would work closely with the founder on product vision and roadmap, with the Head of Engineering on delivery, and with commercial and clinical stakeholders to turn feedback into clear priorities. This is a hands-on role that combines UI/UX design with product delivery ownership.

What you would do

• Turn product ideas and vague customer requests into sketches, workflows, clickable prototypes, and final UI/UX designs.
• Own and maintain the product roadmap together with the founder and commercial team.
• Write requirements with user flows, examples, edge cases, and acceptance criteria that engineering can build against.
• Own the active backlog and sprint rhythm in Linear, keeping tickets clear, prioritized, and ready for engineering.
• Chase decisions, clarify trade-offs, and prevent delivery from getting stuck.
• Collect customer and commercial feedback and convert it into prioritized product work.
• Review finished work against acceptance criteria before release.
• Use AI tools (ChatGPT, Claude, or similar) for research, drafting, prototyping, synthesis, and delivery tracking.
• Help define reusable UI patterns and product conventions across Assess and Zenflow.

What they are looking for

• Strong UI/UX ability, with real examples of product flows, prototypes, or shipped interfaces.
• Product management judgment: prioritization, roadmap ownership, trade-off decisions, and clear communication.
• Experience running sprints or delivery for a software team.
• Ability to write clear acceptance criteria with examples and edge cases.
• Comfort working with engineers and translating between customer needs and technical execution.
• Daily use of AI tools such as ChatGPT, Claude, or similar for research, drafting, and planning.
• High ownership, curiosity, and willingness to learn quickly.
• Nice to have: healthcare, health-tech, or clinical-workflow experience; ability to read basic code or technical documentation; Figma or similar prototyping tool experience; startup experience.

Working arrangements

The role is fully remote, based in India. All meetings and live collaboration happen between approximately 6:00 PM and 12:00 AM IST to overlap with US Pacific Time; attendance in that window is required. Outside live collaboration, you schedule your own remaining work. The expected commitment is approximately 50 hours per week.

Pay and benefits

Compensation is described as competitive and based on demonstrated ability and experience. Benefits include fully remote work, an equipment allowance, direct access to the founder and Head of Engineering, and significant ownership of product direction in an early-stage company.