Product Delivery Consultant

Health Care Service Corp.; Chicago (IL); On-site; USD 62,000 - 136,000; Full time

Job summary

Health Care Service Corporation (HCSC) is seeking a seasoned Business Analyst/Project Manager to partner on complex cross-enterprise implementations of new products and enhancements critical to maintaining accounts and responding to regulatory initiatives.

You will work with business and technology partners through the SDLC, from business case analysis to implementation, ensuring scope and member impact are well understood.

Qualifications

• Bachelor degree or 6 years of experience in business analysis, system implementation or project management.
• Comfortable with change and dynamic work environments.
• Clear written, presentation, verbal and interpersonal communication skills across departments.
• Organizational skills and attention to detail.
• Experience identifying risks and developing mitigation strategies.
• Takes initiative, drives results, and meets deadlines.

Responsibilities

• Partner on complex cross-enterprise implementations from business case through deployment.
• Collaborate with business and technology partners to follow the SDLC and ensure alignment with regulatory needs.
• Drive decomposition of the business case and planning, cost and resource estimates.
• Create deliverables and presentations to advance understanding and implementation efforts, communicating with stakeholders and mitigating risks.

Skills

Business analysis

Project management

Change management

Communication

Stakeholder management

Requirements gathering

Analytical thinking

Education

Bachelor's degree

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This Position Is Responsible For Partnering On Complex Cross*Enterprise Implementations Of New Products Or Product Enhancements That Are Critical To The Retention Of Accounts, Maintaining Market Relevancy And Responding To Legislative And Regulatory Initiatives. This Role Serves As Resource On A Given Implementation Within The Product Implementation Team And Collaborates With Business And Technology Partners To Take The Project From Business Case Analysis Through Implementation, Following The System Delivery Lifecycle (Sdlc). Responsible For Building A Deep Understanding Of The Scope And Member Impact Of A Given Business Case, Driving The Decomposition Of The Business Case, Handling Time Sensitive And Critical Items Of Escalation, And Driving Planning, Requirements Gathering And Cost/Resource Estimate Breakdowns. This Role Is Responsible For Creating Deliverables And Presentations That Further Team Understanding And Implementation Efforts, Proactively Communicating With Stakeholders, And Raising And Mitigating Risks And Issues. The Priority For This Role Is On Outlining, Creating Solutions, And Delivering On The Overall Product Implementation. Responsible For Monitoring Compliance And Conformity To Industry And Hcsc Standards And Processes, With A Continual Focus On Improving Efficiencies, Processes And Documentation.

Required Job Qualifications

• *Bachelor degree and 2 years of experience in business analysis, system implementation or project management OR 6 years of experience in business analysis, system implementation, or project management.
• *Comfortable with change, and working in a flexible and dynamic work environment.
• *Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers.
• *Organizational skills and attention to detail.
• *Experience working independently and in group settings and responding to rapidly changing priorities.
• *Experience identifying risks and issues and creating mitigation strategies.
• *Takes initiative in driving results, asking astute questions, proactively reaching out to stakeholders, and meeting deadlines.
• *Analytical skills and experience applying business knowledge to solve problems.

Preferred Job Qualifications

• *Degree in engineering, mathematics, philosophy, IT systems, public health/ health policy, or other areas of study with a high degree of focus on critical thinking/ problem solving activities.
• *Consulting or client/product implementation experience in a large organization.
• *Financial, estimating and budget management experience related to projects, implementations, and/or operations.
• *Conflict management and resolution skills.
• *Knowledge of or experience with the SDLC.
• *Knowledge of healthcare insurance industry and current trends related to new products/ networks, as well as new legislation and interaction with government affairs.

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range $61,500.00 - $136,100.00 Exact compensation may vary based on skills, experience, and location.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

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Join our Talent Community

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.