Product Delivery Associate – Clinical Tech Solutions

Healing Strides Counseling; Junction City (OR); On-site; USD 85,000 - 110,000; Full time

Job summary

Red Nucleus is seeking an Associate/Senior Associate, Product Delivery for the iTakeControl Clinical Research Technology platform. The role focuses on implementing and configuring the system, gathering client requirements, and coordinating work across Product Management, Technical Development and Clinical Operations teams.

Responsibilities include QC testing, UAT, handling support requests, device setup, inventory tracking, and identifying product improvements.

Qualifications

• Undergraduate degree or equivalent professional experience.
• Experience in project management coordinating multiple studies, stakeholders, vendors and timelines.
• Knowledge of health data collection, privacy requirements, and compliance standards such as FDA 21 CFR Part 11 and Annex 11.
• Strong communication, stakeholder management and documentation skills.
• Proficiency with Microsoft Office and project management software.
• Ability to learn new technologies quickly and provide technical troubleshooting support.
• Experience with mobile technologies (iOS/Android).

Responsibilities

• Support implementation and configuration of the iTakeControl platform.
• Gather and document client requirements.
• Coordinate activities between clients, Product Management, Technical Development, and Clinical Operations teams.
• Conduct QC testing and User Acceptance Testing (UAT).
• Manage support requests and technical troubleshooting activities.
• Coordinate device setup, distribution, inventory management, and lifecycle tracking.
• Identify opportunities for product enhancements and process improvements.

Skills

Project management

Stakeholder management

Documentation skills

Communication

Troubleshooting

Mobile tech familiarity

Education

Undergraduate degree or equivalent professional experience

Tools

Microsoft Office

Project management software

Job description

Red Nucleus is seeking an Associate/Senior Associate, Product Delivery for the iTakeControl Clinical Research Technology platform. The role focuses on implementing and configuring the system, gathering client requirements, and coordinating work across Product Management, Technical Development and Clinical Operations teams.

Responsibilities include QC testing, UAT, handling support requests, device setup, inventory tracking, and identifying product improvements.