Associate, Product Delivery, iTakeControl (RID00200) at Red Nucleus Oregon State

Red Nucleus; Junction City (OR); Presencial; USD 85 000 - 110 000; Tempo integral

Resumo da oferta

Red Nucleus is seeking an Associate/Senior Associate, Product Delivery for the iTakeControl Clinical Research Technology platform. The role focuses on implementing and configuring the system, gathering client requirements, and coordinating work across Product Management, Technical Development and Clinical Operations teams.

Responsibilities include QC testing, UAT, handling support requests, device setup, inventory tracking, and identifying product improvements.

Qualificações

• Undergraduate degree or equivalent professional experience.
• Experience in project management coordinating multiple studies, stakeholders, vendors and timelines.
• Knowledge of health data collection, privacy requirements, and compliance standards such as FDA 21 CFR Part 11 and Annex 11.
• Strong communication, stakeholder management and documentation skills.
• Proficiency with Microsoft Office and project management software.
• Ability to learn new technologies quickly and provide technical troubleshooting support.
• Experience with mobile technologies (iOS/Android).

Responsabilidades

• Support implementation and configuration of the iTakeControl platform.
• Gather and document client requirements.
• Coordinate activities between clients, Product Management, Technical Development, and Clinical Operations teams.
• Conduct QC testing and User Acceptance Testing (UAT).
• Manage support requests and technical troubleshooting activities.
• Coordinate device setup, distribution, inventory management, and lifecycle tracking.
• Identify opportunities for product enhancements and process improvements.

Conhecimentos

Project management

Stakeholder management

Documentation skills

Communication

Troubleshooting

Mobile tech familiarity

Formação académica

Undergraduate degree or equivalent professional experience

Ferramentas

Microsoft Office

Project management software

Descrição da oferta de emprego

Associate / Senior Associate, Product Delivery (iTakeControl) Clinical Research Technology | Red Nucleus

Do you enjoy solving technical challenges while helping deliver innovative technology solutions to support clinical research?

Experience Level

0-10 years

Required Qualifications

• Undergraduate degree or equivalent professional experience
• Experience in project management with the ability to manage multiple studies, stakeholders, vendors, and timelines simultaneously
• Knowledge of health data collection, privacy requirements, and compliance standards including FDA 21 CFR Part 11 and Annex 11
• Strong communication, stakeholder management, and documentation skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and project management software
• Ability to learn new technologies quickly and provide technical troubleshooting support
• Experience working with mobile technologies, including iOS and Android environments

What You’ll Do

• Support implementation and configuration of the iTakeControl platform
• Gather and document client requirements
• Coordinate activities between clients, Product Management, Technical Development, and Clinical Operations teams
• Conduct QC testing and User Acceptance Testing (UAT)
• Manage support requests and technical troubleshooting activities
• Coordinate device setup, distribution, inventory management, and lifecycle tracking
• Identify opportunities for product enhancements and process improvements

Nice to Have

• Digital or mobile application experience
• Experience with healthcare or clinical research systems including ePRO, EDC, or EHR platforms
• Experience in an IT support, service desk, or help desk environment

Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.