Product Coordinator (Japanese Bilingual)

gungho; Redondo Beach (CA); Hybrid; USD 50,000 - 56,000; Full time

Benefits offered by this job

Health insurance (PPO Medical, Dental, Vision)

Life insurance

Long Term Disability insurance

401(k) with employer match

Competitive paid time off

Job summary

GungHo Online Entertainment America Inc. is looking for a Product Coordinator based in Redondo Beach, CA. This hybrid position requires business-level proficiency in English and Japanese. Responsibilities include acting as a liaison between development teams, monitoring product updates, and ensuring fan feedback is accurately translated.

The ideal candidate has a passion for gaming, a Bachelor’s degree, and at least one year of localization experience. The role offers competitive health benefits and a salary range of $50,000 - $56,000.

Qualifications

• One to two years of localization experience in a similar role preferred.
• Willingness to travel for business as needed.
• Flexibility to work overtime when required.

Responsibilities

• Liaison between Japanese development and GungHo America's production team.
• Monitor product updates and maintenance.
• Request information for social media and marketing.
• Translate from Japanese to English and vice versa.
• Provide fan feedback to development teams.

Skills

Business-level proficiency in English

Business-level proficiency in Japanese

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Excellent interpersonal skills

Communication skills

Eagerness to learn

Passion for games

Education

Bachelor’s degree

Job description

This is a hybrid position and required to work in Los Angeles, CA.

About the company

Located in Redondo Beach, CA, GungHo Online Entertainment America Inc. is the U.S. subsidiary of the Japanese game company GungHo Online Entertainment, Inc. Publishing titles across multiple platforms ranging from console to handheld and mobile, our group is comprised of veterans from various aspects of the industry brought together by one simple thing: a love of gaming.

Position Summary

Product Coordinator is responsible for the upkeep of a live operations product. Job duties also include maintaining records of a game title, checking for fan feedback, and ensuring the accuracy of the information handled. If you wish, this position may have a path towards becoming an Associate Producer.

What you’ll be doing

• Primary liaison between the Japanese development teams and GungHo America’s production team for a live operations title.
• Responsible for monitoring product updates and maintenances.
• Request information required for social media and marketing efforts.
• Share fan feedback with Japanese development teams.
• Accurately translate informational material from written Japanese to English and vice versa.
• Provide feedback on marketing materials.
• Check accuracy of in-game messaging.
• Check accuracy of messaging on all official channels.
• Provide a helpful presence for the fans.
• Create proposals for tournaments, giveaways, and merchandise at live events.
• Assist with KPI data analysis.
• Ensure correct timings of messages, announcements, and reveals.

Qualifications and desired experience

• Must be business-level proficiency in English and in Japanese (both written and verbal).
• Bachelor’s degree preferred.
• One to two years of localization experience in the same or a similar role preferred.
• Willingness to travel for business as needed.
• Flexibility to work overtime when required.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent interpersonal and communication skills.
• Strong eagerness to learn and grow in the video game industry.
• Passion for games!

Pluses

• Marketing knowledge or a related background.
• A proven track record of generating results in a data-driven environment.
• Strong public speaking and presentation skills.

Perks

• 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, Accidental Death and Dismemberment insurance, and Long Term Disability insurance
• 401(k) with employer match
• Competitive paid time off, including Vacation, Personal Time, Sick Leave, Holidays, and Winter Break
• Incentive payments may be available based on business performance

Business Hours

10:00 am - 7:00 pm in Pacific Time.

Salary Range

$50,000 - $56,000