Product Content Designer & UX Writer - Hybrid

Healing Strides Counseling; Chicago (IL); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Healing Strides Counseling is seeking a Product Content Designer / UX Writer to join our Experience Design team. Hybrid work in Chicago with in-person collaboration Tue–Thu in the West Loop.

This role focuses on creating in-product content that guides frontline users and integrates with product, design, and engineering teams. The ideal candidate has 5+ years of experience in product content and UX writing within corporate product environments, with a portfolio showcasing in-product content and

Qualifications

• 5+ years of professional experience in Product Content Design, UX Writing, Content Design, or a closely related discipline.
• Experience creating in-product content within a corporate product or technology environment.
• Demonstrated experience partnering with Product, Design, and Engineering teams.
• Strong understanding of user-centered design principles and digital product experiences.
• Experience designing content for enterprise, SaaS, employee-facing, operational, or frontline-user applications is highly valued.

Responsibilities

• Create clear, concise, and user-focused content for digital products and experiences.
• Partner with Product Managers, UX/UI Designers, Engineers, and other cross-functional stakeholders throughout the product development lifecycle.
• Develop and refine UX copy including interface content, instructions, error messages, notifications, workflows, and other in-product experiences.
• Translate complex product functionality and business requirements into content that is easy for frontline and field users to understand and act on.
• Advocate for the user and help ensure content is consistent, intuitive, accessible, and aligned with the overall digital experience.
• Collaborate within design workflows and contribute content directly in tools such as Figma.
• Help establish and maintain content patterns, standards, and best practices across digital products.
• Use AI tools thoughtfully to support content development, ideation, refinement, and workflow efficiency.

Skills

UX Writing

Content Design

Cross-functional Collaboration

Tools

Figma

Job description

Healing Strides Counseling is seeking a Product Content Designer / UX Writer to join our Experience Design team. Hybrid work in Chicago with in-person collaboration Tue–Thu in the West Loop.

This role focuses on creating in-product content that guides frontline users and integrates with product, design, and engineering teams. The ideal candidate has 5+ years of experience in product content and UX writing within corporate product environments, with a portfolio showcasing in-product content and