Product Coach

ameriprise; Minneapolis (MN); Hybrid; USD 100,000 - 138,000; Full time

Benefits offered by this job

In-office collaboration four days a wk

Work from home one day per week

Job summary

Ameriprise Financial is hiring a Product Coach to lead hands-on coaching for product owners, leaders, and delivery teams across portfolios. The role strengthens discovery practices and supports outcomes-focused prioritization and value delivery.

The position partners with leadership to drive agile transformation, with regular data-driven reporting of coaching effectiveness at team, portfolio, and organizational levels. In-office collaboration is emphasized.

Qualifications

• Bachelor's degree or equivalent experience (4 years).
• 3+ years product coaching experience, helping teams shift from output to outcome-based deliverables.
• Experience working in a software/digital product development environment.
• Solid understanding of product discovery best practices.
• Proven experience defining and measuring success of coaching effectiveness.

Responsibilities

• Provide hands-on coaching to product owners, product leaders, and delivery teams across one or more portfolios.
• Observe team behaviors and systems of work to identify opportunities for improvement.
• Use retrospectives, flow metrics, and qualitative insights to improve collaboration, predictability, and delivery outcomes.
• Partner closely with product and engineering leaders to reinforce shared accountability for outcomes.
• Coach product owners on backlog strategy, outcome-based prioritization, and roadmap clarity.
• Reinforce value over output by connecting work to customer and business outcomes.

Skills

Product coaching

Agile coaching

Discovery

Outcome mindset

Education

Bachelor's degree

Job description

About Our Company

We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Ameriprise Financial has an exciting new opportunity for a Product Coach to join our team. The role also provides hands-on coaching and guidance to product leaders and delivery teams to improve collaboration, predictability, and outcomes using observations, retrospectives, and metrics. A key focus is strengthening discovery practices (problem framing, hypotheses, experimentation, and success measures) and advancing outcome-based prioritization and value delivery. The position partners with leadership to support broader agile transformation and is accountable for regular data-driven reporting that demonstrates measurable coaching effectiveness at team, portfolio, and organizational levels.

Key Responsibilities:

Portfolio and Team-level Product and Value Driven Coaching - 70%

• Provide hands-on coaching to product owners, product leaders, and delivery teams across one or more portfolios
• Observe team behaviors and systems of work to identify opportunities for improvement
• Use retrospectives, flow metrics, and qualitative insights to improve collaboration, predictability, and delivery outcomes
• Partner closely with product and engineering leaders to reinforce shared accountability for outcomes
• Coach product owners on backlog strategy, outcome-based prioritization, and roadmap clarity
• Reinforce value over output by connecting work to customer and business outcomes
• Support teams in using appropriate metrics (flow, outcomes, capacity) to inform tradeoffs
• Help teams tell a clear "value story" through their roadmaps and delivery plans
• Focus: Improving day-to-day product delivery effectiveness and team health.

Drive Discovery excellence - 20%

• Coach teams on problem framing, hypothesis-driven discovery, experimentation, and learning loops
• Help teams define clear outcomes, success metrics, and assumptions before delivery begins
• Increase the quality and consistency of client-centered discovery within normal product rhythms
• Support teams in translating discovery insights into actionable delivery decisions
• Focus: Better decisions earlier, reduced waste, stronger product bets

Continuous Learning & Practice Advancement - 10%

• Stay current on modern product, discovery, and Agile delivery practices
• Apply new techniques where appropriate in service of team outcomes
• Contribute insights, patterns, and learnings back to the coaching community
• Model strong coaching discipline, curiosity, and outcome-oriented thinking
• Focus: Craft excellence and continuous improvement.

Required Qualifications:

• Bachelor's degree or equivalent experience (4 years)
• 3+ years previous product coaching experience, helping teams shift from output to outcome-based deliverables
• Experience working in a software/digital product development environment
• Solid understanding of product discovery best practices
• Proven experience defining and measuring success of coaching effectiveness

Preferred Qualifications:

• Previous experience driving digital transformation
• Strategic thought leader
• Experience and comfort working with cross-functional leaders

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

Base Pay Salary

The estimated base salary for this role is $100,000 - $137,600/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or