Product Change Orchestrator (ECO Lead)

ICON Technology; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

ICON Technology seeks a rigorous Product Change Manager to own the end-to-end change control process for the Titan print system and related hardware. You will coordinate ECOs across Engineering, Supply Chain, Manufacturing, Field Operations, and Quality to ensure changes are governed with full traceability and minimal field disruption.

You will drive retrofit plans, manage documentation, and maintain auditable change history while partnering with cross-functional teams to improve cycle times and

Qualifications

• 5+ years of experience in product change management, configuration management, or engineering program management in a hardware manufacturing environment.

Responsibilities

• Own and administer ICON's Engineering Change Order (ECO) process end-to-end, from change request submission through approval, implementation, and closure.
• Define and maintain change control policies, workflows, and documentation standards; continuously improve the process to support ICON's pace of product development and field deployment.
• Facilitate the Change Control Board (CCB), coordinating cross-functional review and approval of proposed changes with stakeholders across Engineering, Supply Chain, Manufacturing, Quality, and Field Operations.
• Assess and document the impact of proposed changes on existing field units, production inventory, supplier tooling, and service procedures; classify changes by urgency and retrofit scope.
• Partner with Engineering teams to ensure ECOs are complete, accurate, and properly linked to affected BOMs, drawings, and documentation in ICON's PLM system.
• Coordinate with Supply Chain and Procurement to evaluate supplier and lead time impacts of hardware changes; ensure affected components are dispositioned and replacement parts are available prior to production cutover.
• Manage retrofit and field upgrade programs for approved changes affecting deployed Titan systems; work with Field Operations to plan and track execution.
• Maintain a complete and auditable change history for all released products, including change rationale, approval records, effectivity dates, and implementation status.
• Track and report change cycle times, backlog, and implementation status to engineering and operations leadership; identify bottlenecks and drive resolution.
• Serve as the primary point of contact for change-related questions from internal teams, suppliers, and field personnel.
• Develop and deliver training on change control processes and PLM system usage to ensure consistent adoption across the organization.
• Support configuration management activities, including BOM accuracy, document control, and product baseline integrity.

Skills

Change management

Cross-functional collaboration

PLM systems

ERP integration

Project management

Communication

Education

Bachelor's degree in Mechanical/Electrical/Industrial Engineering

PMP certification

Tools

Agile PLM

Arena

Windchill

NetSuite

Job description

ICON Technology seeks a rigorous Product Change Manager to own the end-to-end change control process for the Titan print system and related hardware. You will coordinate ECOs across Engineering, Supply Chain, Manufacturing, Field Operations, and Quality to ensure changes are governed with full traceability and minimal field disruption.

You will drive retrofit plans, manage documentation, and maintain auditable change history while partnering with cross-functional teams to improve cycle times and