Product Assurance Leader — Reliability & Release Readiness

Tcom, Lp; Sioux Falls (SD); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health and disability insurance

401(k) match

FSA/HSAs

EAP

Tuition reimbursement

Parental leave

Paid time off (PTO)

Company-paid holidays

Job summary

TCOM seeks a Product Assurance Supervisor to lead the engineering organization ensuring products meet requirements and are ready for deployment. You will drive independent technical assurance across verification, validation, reliability engineering, and operational engineering to improve product performance and customer satisfaction.

The role combines people leadership with hands-on technical guidance, partnering with cross-functional teams to maintain an independent perspective on product

Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical discipline.
• 5+ years of engineering experience developing, integrating, verifying, or validating complex products.
• 3+ years leading engineering teams.
• Experience with systems integration, verification and validation, reliability engineering, or product assurance.
• Strong understanding of systems engineering principles and modern product development lifecycles.
• Demonstrated experience performing structured technical troubleshooting, root cause analysis, and engineering problem solving.
• Excellent communication, leadership, and cross-functional collaboration skills.

Responsibilities

• Hire, develop, mentor, and lead a high-performing team of Product Assurance engineers.
• Establish clear goals, expectations, and career development plans.
• Foster a culture of engineering excellence, accountability, continuous improvement, and operational ownership.
• Build organizational capability through coaching, training, process improvement, and automation.
• Allocate personnel across verification, validation, reliability engineering, operational engineering, and product development activities.
• Build strong partnerships across engineering disciplines while maintaining Product Assurance's independent technical perspective.
• Lead system integration, verification, validation, functional, regression, performance, environmental, and acceptance testing.
• Ensure complete traceability between product requirements, verification activities, and verification results.
• Establish objective release readiness criteria and provide independent technical recommendations regarding product release.
• Oversee development and maintenance of automated verification infrastructure, test systems, and engineering tools.
• Improve verification coverage, repeatability, efficiency, and confidence through automation and process improvement.
• Participate in architecture and design reviews to improve product quality, reliability, maintainability, diagnosability, and testability.
• Support laboratory, field, and flight test activities as required.

Skills

engineering leadership

communication

cross-functional collaboration

systems engineering

troubleshooting

Education

Bachelor's degree in Engineering, Computer Science, or related technical discipline

Job description

TCOM seeks a Product Assurance Supervisor to lead the engineering organization ensuring products meet requirements and are ready for deployment. You will drive independent technical assurance across verification, validation, reliability engineering, and operational engineering to improve product performance and customer satisfaction.

The role combines people leadership with hands-on technical guidance, partnering with cross-functional teams to maintain an independent perspective on product