Product Analyst Intern (US) - Summer 2027

TELUS Digital; Columbus (OH); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Mentor program

Hybrid in-office schedule in Columbus

Job summary

TELUS Digital is seeking a Product Analyst Intern in Columbus, OH, to contribute to real client projects and help define product requirements. You will work with engineering, design, and client teams, guided by a 1-on-1 mentor from a Product Lead, with a strong focus on learning and practical impact.

You’ll explore SDLC concepts, write user stories, and participate in delivering world-class digital solutions while developing professional skills in a multinational environment.

Qualifications

• Understanding of the software development life-cycle (SDLC).
• Familiarity with AI tools to streamline workflows.
• Clear communication and ability to rally teams around a vision.
• Strong documentation and technical writing skills.
• Ability to collaborate with diverse stakeholders.
• Self-starter who manages commitments and deadlines.
• Critical thinking and problem-solving mindset.
• Pursuing a technical degree or strong interest in technology.
• Attention to detail and willingness to document everything.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Define and deliver world-class products in collaboration with design and engineering teams.
• Manage requirements and write user stories, acceptance criteria, and tickets.
• Ensure development stays aligned with product goals through the lifecycle.
• Collaborate with clients and internal teams to translate needs into requirements.
• Maintain backlogs and help prioritize work for timely delivery.
• Work with product designers to build user-centric experiences.

Skills

SDLC knowledge

AI tools familiarity

Strong communication

Documentation skills

Collaboration

Self-starter

Critical thinking

Technical concentration

Attention to detail

Work authorization (US)

Education

Pursuing degree in technical field

Tools

None listed

Job description

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility

Our interns are integral parts of our teams at TELUS Digital. To help retain our deep culture of collaboration, our interns maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays, Thursdays). This role can be located in Columbus, OH.

The Opportunity

Our summer internship program gives current students the chance to make an impact by contributing ideas and adding a fresh perspective to real client projects. And just to make sure you’re advancing in your craft, you’ll have plenty of opportunities to spend time with team members in your discipline to discuss the latest trends in tech, all while having a 1-on-1 mentor relationship with an experienced Product Lead.

As a Product Analyst Intern, you’ll play a central role in defining and delivering world-class products. The Product Analyst uncovers the “why” and works closely with engineering teams to successfully bring our partner’s visions to life. You’ll follow products through implementation, managing requirements, and working with design, development teams, and clients to keep development aligned with product goals.

Your Impact

• Day-to-day work that will influence millions of users

• You’ll have the opportunity to learn every day from product management leadership

• Hands-on experience by working on real client work

• You’ll help build amazing products people love

• Participate in the delivery of large and complex software projects in a team-based environment

• Work with clients to understand business needs and objectives

• Collaborate with project team members to break down abstract client needs into precise product requirements

• Help keep projects running smoothly by managing requirement backlogs

• Write user stories, acceptance criteria, and technical tickets for the engineering team

• Build a shared understanding of product requirements among the internal team

• Work closely with product designers to build experiences that align with business goals and support the end-users’ needs

Your Background

• You have plans to graduate in Fall/Winter 2027 or later

• An understanding of the software development life-cycle (SDLC) and experience working on software development projects

• Demonstrated ability to champion projects from beginning through implementation

• Have familiarity with AI tools or have used AI tools to streamline workflows

• Ability to communicate clearly and rally teams and individuals around a vision

• Strong documentation and technical writing skills

• Ability to build relationships and collaborate with a wide range of team members and stakeholders from different backgrounds

• Self-starter who takes initiative in solving problems and can self-manage commitments and deadlines

• Ability to approach complex problems with a critical thinking and solutions-oriented mindset

• You’re majoring in a technical concentration or have a strong interest in technology

• An eye for detail and a desire to document everything

• Applicants must be authorized to work permanently for any employer in the U.S. We are unable to sponsor employment visas at this time.

Bonus Points

• Experience with client-services (working with clients)

• You’re used to communicating with people of various technical backgrounds

• An understanding of Agile development methods

P.S. Even if you don’t have expertise in all of the qualifications listed, we value new perspectives and encourage you to apply. We’re committed to building a diverse company that reflects the diversity of our users. If you feel confident about a good amount of the bullet points above, we’ll ramp you up on the rest.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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