Product Analyst II (R-19714)

Dun & Bradstreet; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

Parental Leave

Sick Time

Education Assistance

Volunteer Days

401k with company match

Health Insurance

Dental & Vision

Job summary

Dun & Bradstreet seeks a Product Analyst II to support the Global organization with data-driven insights for commercial use and product innovation. You will analyze product trends, customer feedback, and performance to optimize offerings and identify up- and cross-sell opportunities.

Work with cross-functional teams to ensure products meet business goals. The role emphasizes analytics, stakeholder collaboration, and development of dashboards and insights to inform sales, marketing, and product

Qualifications

• Degree holder with major in Business Administration (preferable in Statistics), Marketing or related disciplines.
• Minimum 2 years of experience in a data analysis or product-related or sales enablement role.
• Excellent communication and presentation skills.
• Ability to create insights and communicate clear plan of actions for resolutions.

Responsibilities

• Collect and analyze data on product performance, customer behavior, and product trends.
• Collaborate with sales, customer success, marketing, product and Go-To-Market managers, customer service in our Global organization to support data-driven sales activities.
• Develop customer insights dashboards and KPI reports across the product portfolio.
• Present insight tools and drive enablement sessions with stakeholders.

Skills

Data analysis

Communication

Cross-functional collaboration

Power BI

Tableau

Excel

Presentation skills

Problem solving

Ownership mindset

Education

Bachelor's Degree - Required

Tools

Power BI

Tableau

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next?

The Product Analyst II will support the Global organization by providing data-driven insights for commercial purposes as well as product innovation.

The Product Analyst II role involves analyzing product trends, customer feedback, and product performance to help develop and optimize the company's product offerings and at the same time identify up and cross sell opportunities for sales, provide insights to marketing on customer engagement to stimulate targeted behavior as well as build and enable content to identify new prospects and retain clients.

The Product Analyst II will work closely with cross-functional teams to ensure products meet business goals.

Key Responsibilities:

• Collect and analyze data on product performance, customer behavior, and product trends.
• Analyze usage data and customer feedback and sales insights to identify growth and churn fighting opportunities Segment and profile Product data to better understand customer and product behaviors and enable data driven sales & marketing efficiency in contacting the right customer with the right content at the right time.
• Lead analytics and insights related to the performance of products throughout their lifecycle. Identify trends, patterns, and anomalies in product usage, customer engagement and performance data.
• Collaborate with sales, customer success, marketing, product and Go-To-Market managers, customer service in our Global organization (cross-region & cross-country) and other stakeholders to support customer intelligence data driven-focused sales activities, marketing campaigns as well as product planning and development.
• Develop customer insights dashboards, enablement material as well as KPI reports throughout the product portfolio and it´s lifecycle.
• Present insight tools & materials, drive enablement sessions how to best act on them, measure & report success and establish feedback loops with key stakeholders.
• Stay current with industry trends and best practices in data analytics, product management and product operations tools.

Essential Skills Needed:

• Degree holder with major in Business Administration (preferable in Statistics), Marketing or related disciplines.
• Minimum 2 years of experience in a data analysis or product-related or sales enablement role.
• Excellent communication and presentation skills.
• Ability to create insights and communicate clear plan of actions for resolutions.
• Independent, detailed mind and a good team player.
• Ability to effectively collaborate with cross-functional teams including sales, marketing, technology and analytics teams.
• Proficiency in Business Analytics Tools, e.g. MS Power BI or Tableau.
• Proficiency in Microsoft Office Suite skills.
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

Education:

• Bachelors Degree - Required

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.