Product Analyst II (R-19714)

Dun-; Florham Park (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave

Education assistance

Volunteer days & donation matching

401k with company matching

Health and wellness benefits

Medical, dental & vision insurance

Job summary

Dun & Bradstreet is seeking a Product Analyst II to provide data-driven insights for commercial growth and product innovation. You will analyze product trends, customer feedback, and performance to optimize offerings and uncover up- and cross-sell opportunities for sales and marketing efficacy.

You will partner with global cross-functional teams to ensure products meet business goals and deliver actionable insights through dashboards and KPI reports across the product portfolio.

Qualifications

• Degree in Business Administration (Statistics preferred).
• Minimum 2 years in data analysis, product, or sales enablement.
• Excellent communication and presentation skills.
• Ability to translate data into actionable plans.
• Independent yet a strong team player.

Responsibilities

• Collect and analyze data on product performance and customer behavior.
• Analyze usage data, feedback, and sales insights for growth and churn reduction.
• Segment and profile product data to understand customer behavior.
• Lead analytics across product lifecycle and identify trends.
• Collaborate with sales, marketing, product, and Go-To-Market teams.
• Develop customer insights dashboards and KPI reports.
• Present insights and drive enablement sessions with stakeholders.

Skills

Excellent communication

Presentation skills

Cross-functional collaboration

Analytical thinking

Ownership mindset

English fluency

Data storytelling

Education

Bachelors Degree

Tools

Power BI

Tableau

Microsoft Office

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Product Analyst II will support the Global organization by providing data-driven insights for commercial purposes as well as product innovation.

The Product Analyst II role involves analyzing product trends, customer feedback, and product performance to help develop and optimize the company's product offerings and at the same time identify up and cross sell opportunities for sales, provide insights to marketing on customer engagement to stimulate targeted behavior as well as build and enable content to identify new prospects and retain clients.

The Product Analyst II will work closely with cross-functional teams to ensure products meet business goals.

Key Responsibilities:

• Collect and analyze data on product performance, customer behavior, and product trends.
• Analyze usage data and customer feedback and sales insights to identify growth and churn fighting opportunities Segment and profile Product data to better understand customer and product behaviors and enable data driven sales & marketing efficiency in contacting the right customer with the right content at the right time.
• Lead analytics and insights related to the performance of products throughout their lifecycle. Identify trends, patterns, and anomalies in product usage, customer engagement and performance data.
• Collaborate with sales, customer success, marketing, product and Go-To-Market managers, customer service in our Global organization (cross-region & cross-country) and other stakeholders to support customer intelligence data driven-focused sales activities, marketing campaigns as well as product planning and development.
• Develop customer insights dashboards, enablement material as well as KPI reports throughout the product portfolio and it´s lifecycle.
• Present insight tools & materials, drive enablement sessions how to best act on them, measure & report success and establish feedback loops with key stakeholders.
• Stay current with industry trends and best practices in data analytics, product management and product operations tools.

Essential Skills Needed:

• Degree holder with major in Business Administration (preferable in Statistics), Marketing or related disciplines.
• Minimum 2 years of experience in a data analysis or product-related or sales enablement role.
• Excellent communication and presentation skills.
• Ability to create insights and communicate clear plan of actions for resolutions.
• Independent, detailed mind and a good team player.
• Ability to effectively collaborate with cross-functional teams including sales, marketing, technology and analytics teams.
• Proficiency in Business Analytics Tools, e.g. MS Power BI or Tableau.
• Proficiency in Microsoft Office Suite skills.
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action.
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.

Education:

• Bachelors Degree - Required

Benefits We Offer

Generous paid time off in your first year, increasing with tenure.

Up to 16 weeks 100% paid parental leaveafter one year of employment.

Paid sick timeto care for yourselfor family members.

Education assistanceand extensive training resources.

Do GoodProgram: Paid volunteer days&donation matching.

Competitive401k with company matching.

Health & wellness benefits, including discounted Wellhubmembership rates.

Medical, dental&vision insurancefor you,spouse/partner&dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO)

Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities

Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.