Product Analyst (Discovery)

Hi Rasmus Inc.; Nashville (TN); Remote; USD 72,000 - 95,000; Full time

Job summary

A healthcare technology company is seeking a Product Analyst (Discovery) to gather user needs and define product requirements. You will conduct user interviews, document requirements, and collaborate with various stakeholders. The role emphasizes flexibility and the chance to directly impact autism care accessibility. This position offers a competitive salary and a fully remote work environment.

Benefits

100% covered health, dental, and vision premiums

Employer Sponsored Short-Term Disability Coverage

Participation in a 401k plan

10 vacation days + 5 sick days + 7 paid holidays

6 weeks fully paid parental leave

Qualifications

• 3+ years in product discovery or product analyst roles required.
• Strong writing skills for user stories, requirements, and problem statements needed.
• Nice to have: Experience in healthcare tech or regulated SaaS.

Responsibilities

• Conduct interviews with users to capture workflows and pain points.
• Translate insights into structured problem statements and user stories.
• Support Technical Product Analyst on acceptance criteria and QA prep.

Skills

Stakeholder/user interviews

Writing user stories

Collaboration with teams

Adaptability

Familiarity with Jira

Tools

Jira

Jira Product Discovery

Job description

Product Analyst (Discovery)

Department: Product

Employment Type: Full Time

Location: United States - Remote

Reporting To: Jill Umstattd

Compensation: $72,000 - $95,000 / year

Description

At Hi Rasmus, people are at the heart of everything we do. We’re on a mission to make evidence-based autism care accessible to families everywhere. Families shouldn’t have to uproot their lives to access support—that’s why we break down barriers while keeping the human touch at the center of our work. Our goal is to positively impact the lives of 1 million children with autism.

Rooted in a culture that values trust, collaboration, and balance, we foster a workplace where everyone feels valued and empowered. Innovation – We embrace creativity and seek better solutions. Integrity – Honesty and trust guide everything we do. Collaboration – Together, we achieve more. Growth – We’re committed to personal and professional development. Empathy – We prioritize understanding and human connection.

At Hi Rasmus, we trust our team to do great work—flexibility, autonomy, and balance are key. Flat structure, open doors – Every voice matters. Collaboration and shared decision-making drive us forward. Balance is a priority – Recharge, make time for what matters, and do your best work in a way that works for you. Real impact, real growth – Be part of a team making a difference for families worldwide while growing your skills along the way.

Join us in shaping a future where exceptional autism care is within reach for all.

Job Title: Product Analyst (Discovery) • Location: Fully remote - United States • Job Type: Full-time • Compensation: $72,000 to $95,000 annually

About You

We’re looking for a Product Analyst (Discovery) who thrives on uncovering and clarifying user needs. You’ll own the top of the ticket — gathering user stories, defining problem statements, and documenting requirements across all user types (clinicians, admins, caregivers, Customer Success, Sales).

This role is highly collaborative and detail-oriented. You’ll spend your time listening, synthesizing, and ensuring stories reach design and engineering crisp, validated, and ready to move. You’ll support delivery when needed, but your primary focus is making sure our product team has the right information at the right time.

We’re especially looking for someone who is curious and adaptable — eager to learn the Hi Rasmus platform deeply, get to know the people across our organization, and connect the dots between user challenges and product opportunities. Your work will ensure we build features that truly matter for clinicians and families.

What You’ll Do

• Discovery & Requirements Gathering – Conduct interviews with users, Customer Success, and Sales to capture workflows, pain points, and opportunities across personas.
• Problem Definition – Translate insights into structured problem statements, user stories, and requirements that set the stage for prioritization.
• Top-of-Ticket Ownership – Own the intake and refinement of ideas in Jira Product Discovery (or similar), ensuring they’re validated and clear before handoff.
• Prioritization Inputs – Synthesize objective data (ARR impact, usage frequency, urgency, clinical value, technical feasibility) to support roadmap planning.
• Collaboration & Handoff – Support Technical Product Analyst on bottom-of-ticket work (acceptance criteria, QA prep, documentation) when needed, ensuring smooth flow from discovery to delivery.
• Knowledge Hub – Act as the go-to resource for “what do our users need and why?” across the product team so Design, Engineering, and QA are brought in with clarity, not questions.

What You Bring

• 3+ years in product discovery, product analyst, or SaaS product roles.
• Proven ability to conduct stakeholder/user interviews and synthesize insights into actionable requirements.
• Strong writing skills for user stories, requirements, and problem statements.
• Familiarity with Jira, Jira Product Discovery, or similar tools.
• Excellent collaboration and facilitation skills, comfortable working with clinicians, admins, CS, and Sales.
• Curiosity and adaptability - eager to learn Hi Rasmus and ABA workflows on the job.
• Nice to Have:

• Experience in healthcare tech, practice management platforms, or regulated SaaS.
• Exposure to UX or user research methods.
• Familiarity with accessibility and compliance (HIPAA, WCAG).

Perks & Benefits You'll Love

• Health & Wellness: 100% covered health, dental, and vision premium for employee-only standard plan (family can join too, with a variable cost)
• Employer Sponsored Short-Term Disability Coverage
• Employer Sponsored Life Insurance
• Optional group benefits: AD&D, long-term disability
• Participation in a 401k plan through Empower

• Growth & Development: Professional development opportunities
• Room for growth within the company

• Time Off to Recharge: Paid Time Off: 10 vacation days, 5 sick days, 7 paid holidays + 3 floating holidays for ultimate flexibility

• Parental Leave: All Parents/Caregivers: 6 weeks fully paid; Birthing Parents: Up to 14 weeks paid

• Work Style: Fully remote and flexible work environment—work from wherever feels right!
• Opportunity to make a meaningful impact in the Autism healthcare space

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