Product Analyst, Banking Operations

Federal Reserve Bank of Minneapolis; New York (NY); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Educational assistance

Parental leave

Health & Wellness benefits

401(k) with generous match

Subsidized public transportation

Job summary

The Federal Reserve Bank of New York is seeking a Product Analyst for Banking Operations within the Markets Group to help translate business needs into registered product features and roadmaps. You will collaborate with POs, build subject-matter expertise, and ensure user adoption and value across the product lifecycle.

You will analyze operations data with SQL, Excel, and Tableau, work with diverse stakeholders, support agile ceremonies, and craft executive communications for senior leadership.

Qualifications

• Curiosity about how systems and processes work; optimize efficiencies with emerging technologies.
• Experience with banking operations data and end-to-end processes.
• Ability to translate data into actionable product insights and decisions.
• Experience in Agile/Scrum delivery is a plus.

Responsibilities

• Define and communicate a clear product vision and roadmaps with measurable outcomes.
• Develop subject-matter expertise in Banking Operations products, vendors, data, tools, and end-to-end processes.
• Analyze operations data and develop insights that inform requirements, design, and backlog prioritization.
• Collaborate with business and technical stakeholders on requirements, design planning, and backlog management.
• Assist POs and tooling specialists with user story development, documentation, and testing.
• Support POs in managing squad ceremonies and tracking metrics.
• Assist with communications to stakeholders, including executive communications for senior leaders.
• Promote adoption of product features and provide training and onboarding support.

Skills

Quick learner

Ownership mindset

Attention to detail

Analytical skills with data tools

Stakeholder navigation

Communication style

Agile/Scrum experience

Banking Operations experience

Tools

SQL

Excel

Tableau

Job description

Company Federal Reserve Bank of New York

When you work at the New York Fed, you have the opportunity to make an impact in our communities and across the nation. Our mission-driven, curious, and dedicated colleagues apply their diverse perspectives and unique talents to support the strength of the U.S. economy and stability of the global financial system. At the Bank, we work full-time onsite with our teams. We believe being physically together allows us to draw on our collective strengths, while recognizing that the ability to work flexibly from time to time remains important to achieving our mission.

The Unique Work

The Federal Reserve Bank of NY's (FRBNY) Markets Group mission is to implement market operations, monitor and analyze global financial market developments, execute lender of last resort operations for the Second district and collateral valuation services to the Federal Reserve System (FRS), provide infrastructure and financial services for foreign and international monetary authorities, and to provide capital market-related fiscal agency services to the U.S. Treasury.

The Product, Strategy & Support team

Responsible for collaborating with Markets leadership to support the development of business strategy, define the strategic vision for the Market Group's technology Products and for ensuring the portfolio of initiatives aligns with and provides value to the Group's mission and objectives. The team further ensures the delivery of functionality fully meets the needs of the users, the adoption and ongoing use of products and services maximize benefit, and the requisite support activities are reliable throughout the full product lifecycle.

How You'll Make an Impact as a Product Analyst, Banking Operations

• Collaborate with Product Owners (POs) to define and communicate a clear product vision and roadmaps with measurable outcomes
• Develop subject-matter expertise in Banking Operations products, vendors, data, tools, and associated end-to-end business processes
• Analyze operations data and develop insights that inform requirements, design, and prioritization
• Collaborate with business and technical stakeholders on requirements definition, design planning, and backlog management
• Assist POs and tooling specialists with user story development, documentation, and testing
• Support POs in managing squad ceremonies (e.g., facilitating daily scrums and analyzing squad metrics)
• Assist with communications to business and technical stakeholders, including the development of executive communications for senior stakeholders
• Promote full adoption of product features, provide training and onboarding support for new users, and provide ongoing expertise and guidance on best usage practices

The Unique Skill Sets We're Looking For

• Quick learner with genuine curiosity about how systems and processes work, and an aptitude for optimizing efficiencies with emerging technologies
• Ownership mindset, with the ability to be self-directed in ambiguous problem spaces and complex or fast-moving environments
• Strong attention to detail and structured, process-oriented thinking
• Strong analytical skills, with the ability to work with operations data, identify patterns, and translate raw data into actionable insights that inform product decisions; comfort with data tools such as SQL, Excel, Tableau, or similar applications
• Comfort navigating a complex stakeholder landscape and working cross-functionally among POs and business and technology teams; diplomacy, active listening, and the ability to manage competing priorities
• Ability to tailor communication style between technical and business audiences
• Prior experience working in Agile/Scrum delivery settings is a plus
• Prior experience in Banking Operations (payments, securities processing, SWIFT messaging, or transaction monitoring) is a plus

Other Things to Know

• Salary Range NY: $125000 - $ 145000 / year
• Salary Range Richmond, VA: $104000-120000 / year

How We'll Support You

• Learning & Growing: Educational assistance, career development tools, and stretch opportunities
• Supporting Your Family: Parental leave, adoption assistance, back-up dependent and elder care, college planning resources, and more
• Managing Your Health: Comprehensive insurance plans, leave policies, onsite Health & Wellness Center, and onsite Fitness Center
• Optimizing Your Finances: Pension plan, 401(k) with generous match, financial planning resources, and subsidized public transportation program

Our Culture is deeply grounded in our Touchstone Behaviors - By working with us, you'll have t