Product Analyst

Zions Bancorporation; Utah; Remote; USD 80,000 - 130,000; Full time

Job summary

Zions Bancorporation is seeking a Product Analyst to enhance their Salesforce platform. The successful candidate will analyze business processes, support user needs, and collaborate with agile teams to implement efficient solutions within a role that combines technical and interpersonal skills. A competitive salary and comprehensive benefits await the right talent in a supportive, innovative environment.

Benefits

Medical, Dental and Vision Insurance - START DAY ONE!

401(k) plan with company match

Paid Time Off (PTO) and 11 Paid Federal Holidays

Tuition Reimbursement for qualifying employees

Mental health benefits including coaching and therapy sessions

Qualifications

• Requires 2+ years of business analyst experience in banking.
• Ability to collect data and present it effectively.
• Knowledge of project techniques and software development methodologies.

Responsibilities

• Analyze business processes and user needs to develop process maps.
• Provide Salesforce support and manage documentation.
• Facilitate user acceptance testing and collaborate with Salesforce teams.

Skills

Business process analysis

Data structuring

Problem solving

Interpersonal skills

Agile methodology

Education

Bachelor's degree in finance, technology or related field

Job description

Zions Bancorporation is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years.

We are seeking a Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject matter expert on behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance, and DevOps, focused on efficiently delivering on the requirements the product analyst helps gather.

Our Salesforce platform is used across the organization, so you will have a broad range of use cases that will require a variety of different solutions, constantly presenting opportunities to explore new challenges.

The Product Analyst will:

• Review, analyze, and evaluate business processes, requirements, systems and user needs to develop process maps and documentation in ADO
• Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities, dashboards and reports in Salesforce
• Create and maintain documentation and training materials related to projects
• Assist with helpdesk queue as level 2 support for escalated issues
• Facilitate user acceptance testing for new features and enhancements
• Assist in implementation of Salesforce functionality to the users as needed
• Collaborate with the various Salesforce teams to ensure optimal delivery of Salesforce functionality
• Perform other duties and responsibilities as assigned

Requirements:

• Requires a Bachelor's finance, technology or a related field and 2+ yrs business analyst experience in banking process analysis, gathering and documenting business requirements or other directly related experience
• Ability to collect data and structure in a consumable format to facilitate decision making.
• Working knowledge of business processes and systems, programming and systems analysis procedures.
• Knowledge of project techniques and practices.
• Basic understanding of software development methodologies, e.g. Agile, Waterfall
• Analysis & problem solving experience
• Solid interpersonal skills with the ability to work with both management and staff employees to resolve problems and improve processes or systems
• Must be able to meet deadlines

Pay Range:
$80,000 - $130,000 $ (Based upon relatable skills/experience)

Work Location:
This position can be located 100% remote within the United States or located at the Zions Technology Center in Midvale, UT.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Large modern cafe with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

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National Bank of Arizona a division of Zions Bancorporation, N.A. Member FDIC