Product Analyst

Bright Horizons; Newton Centre (MA); Remote; USD 75,000 - 98,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation, sick, holiday, and Par­

401(k) retirement plan

Life insurance

Tuition assistance and education

Job summary

Bright Horizons is seeking a Product Analyst to oversee Enterprise Client Reports and Analytics Dashboards from ideation through development, ensuring the product strategy aligns with business goals.

You will liaise between business stakeholders and technical teams to translate requests into actionable user stories and build data dashboards that support annual and quarterly roadmaps, while embracing change and delivering measurable impact.

Qualifications

• 5 years of product management experience.
• Knowledge of Bright Horizons products and end users.
• Knowledge of web analytics platform and data visualization in Excel.
• Fluency in SQL.

Responsibilities

• Act as liaison between business stakeholders and technical teams to prioritize data requests and ensure requirements meet business needs.
• Identify and diagnose data issues and prioritize fixes.
• Help teams solve problems using data and applications.
• Collaborate with Client Reporting Team Specialists to derive insights for new features from ad-hoc requests.
• Write Requirements & Acceptance Criteria for BA to create actionable user stories.
• Build and enhance client reports and data dashboards aligned with annual/quarterly goals/roadmaps.

Skills

Product understanding

Data literacy

Design thinking

Communication

Time management

Adaptability

Roadmap execution

Story writing

Visual mockups

Azure DevOps basics

Education

Bachelor's Degree

Tools

Azure DevOps

Excel

SQL

Job description

Primary Purpose

The Product Analyst will oversee Enterprise Client Reports and Analytics Dashboards from ideation through development making sure the product strategy is aligned with business goals.

Primary Purpose

The Product Analyst will oversee Enterprise Client Reports and Analytics Dashboards from ideation through development making sure the product strategy is aligned with business goals.

This is a remote position available in the United States.

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.

Essential Functions/Responsibilities

• Work as a liaison between the business stakeholders and technical teams to prioritize data requests and ensure the requirements appropriately meet the business needs.
• Help identify and diagnose data issues and subsequently prioritize needed fixes and data cures.
• Help teams creatively solve problems in innovative ways through knowledge of our data and applications.
• Work closely with Client Reporting Team Specialists to get insights on new features based on patterns noted from ad-hoc requests.
• Write Requirements & Acceptance Criteria for BA to create actionable user stories.
• Successfully build and enhance client reports and data dashboards based on agreed-upon annual and quarterly goals and/or roadmaps.

Skills & Competencies:

• You have an aptitude to understand all Bright Horizons products, our end users, and the business objectives.
• You are comfortable learning and understanding data well-enough to build meaningful and actionable data products.
• You use design thinking to ideate solutions for users’ pain points.
• You have strong communication skills.
• You have seasoned time management skills and know how to prioritize time to ensure you are working on items that will produce the greatest business impact.
• You must be able to embrace change and adapt to customer & stakeholder feedback.
• You have ability to break down big tasks into smaller, more manageable ones and iterate.
• You can execute on leadership approved roadmap and deadlines.
• You can create visual mockups for business review and sign off.
• You have basic understanding of Azure DevOps.

Minimum Qualifications:

• 5 years of product management experience

Preferred Qualifications:

• Bachelors Degree
• Knowledge of Bright Horizons products, our end users and the specific problems we are solving for preferred
• Knowledge of and experience with web analytics platform required, as well as experience with data visualization in Excel
• Knowledge and fluency in SQL

At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.

Compensation:

The annual salary for this position is between $75,000-$98,000. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 80 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).

Benefits:

• Medical, dental, and vision insurance
• Paid vacation, sick, holiday, and parental bonding leave
• 401(k) retirement plan
• Long-term and short-term disability insurance
• Life insurance
• Money-saving discounts and financial planning tools
• Tuition assistance and education coaching
• Caregiving support and resources for the children and adults in your family
• Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Deadline to apply:

This position is anticipated to remain open until 9/16/26

Life at Bright Horizons:

At Bright Horizons, you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [e-mail]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.