Produce Team Lead — Customer Experience & Inventory

Price Chopper; Saint Joseph (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Cosentino's Price Chopper #416 in Saint Joseph, MO is seeking an Assistant Produce Manager to lead the Produce team, ensure product freshness, and deliver high levels of customer service. This full-time role reports to the Produce Manager and requires the ability to supervise in the manager's absence.

You will be responsible for coaching staff, managing inventory, supervising daily operations, and upholding food safety standards.

Qualifications

• A food handling permit must be obtained within the first 14 days of employment.
• A minimum of 1 year of previous experience in retail produce management is required.
• Completion of ongoing training and development as listed on the Cosentino Learning Plan.
• A high school diploma or equivalent is preferred.

Responsibilities

• In the absence of the Produce Manager, provide direct supervision of the activities of all other members of the team in a manner that is operationally effective, but is also motivating and respectful.
• Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
• Support the Produce Manager in providing effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
• Assist the Produce Manager in addressing employee relations issues and, if needed, effectively work with the Human Resource team to resolve issues.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Know and implement the Cosentino Customer Service Standards.
• Effectively manage the inventory process at all levels (i.e. accurately counting and tracking items, efficient planning and ordering of product).
• Promote new items and weekly specials through merchandising and creative displays.
• Be knowledgeable about department products, procedures and policies so customer questions can be accurately answered.
• Meet or exceed productivity standards to produce desired team and individual results.
• Inspect product for freshness, damage, and dates and utilize proper rotation techniques.
• Remove any damaged, un-saleable or returnable product from shelves and follow proper procedures for damage claims.
• Label or price any merchandise that requires marking and know how to obtain price signs when necessary.
• Able to operate, clean and maintain all equipment safely and competently.
• Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Actively work to keep your work area and your department as a whole clean and safe for customers and coworkers.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.

Skills

Team leadership

Customer service

Coaching

Communication

Education

High school diploma or equivalent

Job description

Cosentino's Price Chopper #416 in Saint Joseph, MO is seeking an Assistant Produce Manager to lead the Produce team, ensure product freshness, and deliver high levels of customer service. This full-time role reports to the Produce Manager and requires the ability to supervise in the manager's absence.

You will be responsible for coaching staff, managing inventory, supervising daily operations, and upholding food safety standards.