Produce Specialist: Fresh, Friendly Customer Service

RowanEDC Partnership; Salisbury (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Salisbury, NC is seeking a Produce Department Associate to provide fast, friendly, and accurate customer service while maintaining department standards and ensuring product displays are inviting.

You will unload trucks, stock produce, use tools like ACIS and CAO, follow food safety guidelines, complete CBT training, and help coworkers. A high school diploma is preferred, and physical requirements must be met.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service in the Produce Department.
• Unload trucks for the Produce Department.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion in Salisbury, NC is seeking a Produce Department Associate to provide fast, friendly, and accurate customer service while maintaining department standards and ensuring product displays are inviting.

You will unload trucks, stock produce, use tools like ACIS and CAO, follow food safety guidelines, complete CBT training, and help coworkers. A high school diploma is preferred, and physical requirements must be met.