Produce Specialist — Fresh, Friendly Customer Service

Ocean State Job Lot; Pennsylvania; On-site; USD 16,531 - 20,664; Full time

Job summary

The Fresh Grocer is seeking a Produce Associate to deliver a great customer experience by pricing, stocking, and rotating merchandise in the Produce Department. You will maintain a neat, clean, and visually appealing department and perform tasks in a safe, efficient manner in line with company policy.

Ideal candidates are reliable, able to read and follow directions, stand for long periods, lift up to 60 lbs, and interact with customers in a friendly way.

Qualifications

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to lift 25 lbs. regularly and up to 60 lbs. occasionally.
• Ability to work with fresh, dried and/or processed products, spices and powdered substances.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to work in varying temperatures.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to comply with time and attendance policies.

Responsibilities

• Greet all Customers and provide them with prompt, courteous service and assistance.
• Promote current charitable promotions to Customers.
• Maintain a clean, neat, organized, and safe work environment.
• Be knowledgeable in and differentiate between various types of produce and related merchandise including taste, seasonality, preparation method or use, and price differences between varieties of similar classes of products.
• Follow approved procedures for receiving, code dating, preparing, storing, and price marking, scaling, and restocking products to ensure quality, accuracy and product rotation and protection.
• Maintain Department of Sanitation and QA standards, including sweeping, mopping, removing cardboard and refuse as needed.
• Operate a baler and compactor.
• Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Produce operation.
• Performance all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
• Keep display cases and other merchandising areas stocked and signed; display merchandise in an attractive, appealing, neat and colorful manner.
• Control freshness, quality and temperature of product by following safe food handling procedures.
• Handle damaged and spoiled products according to Company policy and assist in controlling the level of damaged goods.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and occasionally weights up to 60 lbs.
• Unload trucks and transport merchandise to Produce Department that weights 25 lbs. and that occasionally weights up to 60 lbs.
• Understand and adhere to Company shrink guidelines as relates to Produce Department operations.
• Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
• Check refrigeration equipment for proper performance regularly; report any failure immediately.
• Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Dress and groom according to Company policy including uniform, name badge, and hat or hair restraint requirements.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
• Complete all applicable department training programs.
• Perform all duties in accordance with all Fresh Grocer Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
• Maintain punctual and regular attendance.
• Work overtime as assigned.
• Work cooperatively with others.
• Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
• Perform other duties as assigned.

Skills

Reading & Math

Stamina & Mobility

Lifting 25–60 lbs

Customer interaction

Teamwork

Safety awareness

Tools

Baler & Compactor

Job description

The Fresh Grocer is seeking a Produce Associate to deliver a great customer experience by pricing, stocking, and rotating merchandise in the Produce Department. You will maintain a neat, clean, and visually appealing department and perform tasks in a safe, efficient manner in line with company policy.

Ideal candidates are reliable, able to read and follow directions, stand for long periods, lift up to 60 lbs, and interact with customers in a friendly way.