Produce Specialist - Fresh, Friendly Customer Service

Food Lion; Charlottesville (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Charlottesville, VA is seeking a Produce/Perishable Associate to provide quality customer service within the Produce Department. You will maintain standards, maximize sales through excellent service and minimize shrink through proper procedures.

Responsibilities include fast, friendly service; stocking, unloading trucks, adhering to safety guidelines, using tools like ACIS and CAO, and completing CBT and training. You must be able to stand for long periods and lift up to 50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, and customer service skills.
• Ability to learn multiple tasks and technical requirements.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Unload trucks for the Produce Department
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

ACIS

CAO

Computer skills

Job description

Food Lion in Charlottesville, VA is seeking a Produce/Perishable Associate to provide quality customer service within the Produce Department. You will maintain standards, maximize sales through excellent service and minimize shrink through proper procedures.

Responsibilities include fast, friendly service; stocking, unloading trucks, adhering to safety guidelines, using tools like ACIS and CAO, and completing CBT and training. You must be able to stand for long periods and lift up to 50 lbs.