Produce Specialist: Fresh Foods & Customer Experience

Kroger Co.; Bermuda Dunes (CA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking team members to help create outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding quality standards and the Customer 1st principle.

Applicants should be able to answer product questions, promote brands, and work well under pressure in a fast-paced retail setting. The role emphasizes respect, integrity, and safety across all store operations.

Qualifications

• Ability to handle stressful situations.
• Excellent communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that makes customers feel welcome and valued by answering questions about department and store products
• Gain and maintain knowledge of department products and respond to questions with recommendations
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get the products they want and need
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness and take appropriate action
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Handling stress

Effective communication

Basic math

Food handler permit

Job description

Kroger Co. is seeking team members to help create outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding quality standards and the Customer 1st principle.

Applicants should be able to answer product questions, promote brands, and work well under pressure in a fast-paced retail setting. The role emphasizes respect, integrity, and safety across all store operations.