Produce Specialist – Fresh Food & Customer Experience

Kroger Family of Companies; Oakland (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger Family of Companies in Oakland seeks a customer service-oriented team member to assist customers, promote brands, and maintain a welcoming store environment. You will handle produce prep, label merchandise, and ensure product quality and safety while delivering a positive shopper experience.

Effective communication and basic math skills are required, along with a current food handlers permit. This is a full-time on-site role with opportunities to promote customer satisfaction and store

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products and respond to questions and suggest products.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get the products they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notify management of repairs.
• Notify management of accidents.
• Report safety risks or issues, and illegal activity to store management.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Effective communication

Stress management

Basic math

Education

Food handlers permit

Job description

Kroger Family of Companies in Oakland seeks a customer service-oriented team member to assist customers, promote brands, and maintain a welcoming store environment. You will handle produce prep, label merchandise, and ensure product quality and safety while delivering a positive shopper experience.

Effective communication and basic math skills are required, along with a current food handlers permit. This is a full-time on-site role with opportunities to promote customer satisfaction and store