Produce Specialist & Customer Service Advocate

Jobtome; Cincinnati (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Jobtome is seeking a customer-focused team member to enhance the shopping experience in the department. You will assist customers, promote brand products, maintain a clean, safe environment, and contribute to achieving department sales goals.

Strong communication and math skills are essential, along with a current food handlers permit. You will work under the department manager, support safety programs, manage product quality and inventory, and help keep customers informed about specials and

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Know products and respond to questions or suggest items.
• Assist with preparing produce platters/trays.
• Inform customers of produce specials.
• Recommend items to meet customer needs.
• Package, label, and inventory merchandise.
• Inspect products for quality and freshness; take appropriate action.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Ensure proper temperatures in cases and coolers; maintain logs.
• Support safety programs and report unsafe conditions to management.
• Notify management of accidents and safety risks.

Skills

Effective communication

Stress management

Customer service

Conflict resolution

Education

Food handlers permit

Job description

Jobtome is seeking a customer-focused team member to enhance the shopping experience in the department. You will assist customers, promote brand products, maintain a clean, safe environment, and contribute to achieving department sales goals.

Strong communication and math skills are essential, along with a current food handlers permit. You will work under the department manager, support safety programs, manage product quality and inventory, and help keep customers informed about specials and