Produce & Customer Service Specialist

Jobtome; Hebron (ME); On-site; USD 17,000 - 22,000; Full time

Job summary

Jobtome is hiring for a customer-focused team member who will deliver exceptional service, promote store brands, and maintain a welcoming environment for customers. You will assist with product knowledge, merchandising, and safety procedures while supporting department managers and associates.

The role requires strong communication, the ability to handle stressful situations, basic math skills, and a current food handlers permit upon employment.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and be able to respond to questions and make recommendations.
• Assist with the preparation of produce platters/trays.
• Inform customers of produce specials.
• Recommend items to customers to ensure they get what they want and need.
• Prepare, package, label and inventory department merchandise.
• Review and inspect products for quality and freshness and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Ensure proper temperatures in cases and coolers; maintain temperature logs.
• Reinforce safety programs and identify unsafe conditions.
• Notify management of accidents and safety risks.
• Follow directions and seek assistance to resolve issues.

Skills

Stress management

Effective communication

Basic math literacy

Food handler permit

Job description

Jobtome is hiring for a customer-focused team member who will deliver exceptional service, promote store brands, and maintain a welcoming environment for customers. You will assist with product knowledge, merchandising, and safety procedures while supporting department managers and associates.

The role requires strong communication, the ability to handle stressful situations, basic math skills, and a current food handlers permit upon employment.