Produce Specialist & Customer Experience Advocate

Kroger Family of Companies; Littleton (CO); On-site; USD 25,000 - 34,000; Full time

Job summary

Kroger Family of Companies in Littleton, CO seeks a customer-focused team member to deliver outstanding service and maintain a safe, clean environment. Assist the department manager in reaching sales and profit goals while upholding quality standards and the Customer 1st strategy in every interaction.

Responsibilities include promoting brands, answering product questions, preparing and labeling merchandise, and keeping temperature logs. Strong communication is essential.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Respond to questions about products and suggest items.
• Assist with department merchandise labeling, stocking and inventory.
• Review quality and freshness and act on issues.
• Maintain temperature logs and safety procedures.
• Report safety risks or incidents to management.

Skills

Effective communication

Customer service

Teamwork

Stress management

Basic math

Education

Food handler permit

Tools

POS system

Job description

Kroger Family of Companies in Littleton, CO seeks a customer-focused team member to deliver outstanding service and maintain a safe, clean environment. Assist the department manager in reaching sales and profit goals while upholding quality standards and the Customer 1st strategy in every interaction.

Responsibilities include promoting brands, answering product questions, preparing and labeling merchandise, and keeping temperature logs. Strong communication is essential.