Produce Specialist & Customer Experience Advocate

Food Lion; Fountain Inn (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Fountain Inn, SC seeks a Produce Department team member to provide quality customer service, maintain display standards, and support store operations. You will unload deliveries, assist customers, and follow safety and policy guidelines to ensure a fresh, safe shopping environment.

Successful candidates will be reliable, able to learn store tools like ACIS/CAO, and comply with dress code and training requirements. This role emphasizes teamwork and efficiency.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Unload trucks for the Produce Department.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion in Fountain Inn, SC seeks a Produce Department team member to provide quality customer service, maintain display standards, and support store operations. You will unload deliveries, assist customers, and follow safety and policy guidelines to ensure a fresh, safe shopping environment.

Successful candidates will be reliable, able to learn store tools like ACIS/CAO, and comply with dress code and training requirements. This role emphasizes teamwork and efficiency.